Library Technician Job at City of Anaheim, CA
City of Anaheim, CA City of Anaheim, CA
$54,933 - $66,768 a year
Description
The
City of Anaheim Public Library is seeking
Library Technicians to provide excellent public service in a team-oriented library system. We are looking for knowledgeable, positive individuals to assist at public service desks and with technology. Currently, we are seeking a full-time Library Technician for Automation and Technology, serving as system-wide technology staff, and we are seeking part-time Library Technicians for customer service and programming.
The full-time Library Technician for Automation and Technology assists with technology throughout the library system, working out of the Central Library and traveling regularly to branches. This position will work with Library staff, the public and vendors to deploy and manage hardware and software, resolve technology problems, and assist with technology setup for Library programs.
The part-time Library Technicians are typically assigned to public service desks to help with library patron customer service interactions, connecting the public to our collections, services and programs. Part-time Library Technicians average between 20-30 hours per week and may assist with library programs, special events and outreach.
This recruitment will be used to fill both full-time and part-time positions. The schedule for these positions will include weekend and evening shifts.
DISTINGUISHING CHARACTERISTICS:
The Library Technician is distinguished from the Library Clerical series in the performance of higher-level clerical work and paraprofessional library duties under moderate supervision. The Library Technician is distinguished from the Library Assistant in that the Library Assistant performs more responsible, paraprofessional duties under general supervision.
Essential Functions
The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.
Assist library patrons with the general use of the library and respond to informational and ready reference questions.
Instruct patrons on the use of library equipment, including computers and CD Rom products.
Assist patrons in the selection of books and materials and process inter-library loan requests; may suggest materials for purchase.
Perform Library story time from a pre-selected list of materials.
Provide direct public assistance at public service desks.
With direction, select books and other materials for featured displays; check in new books and route them to circulation.
Verify status of books ordered; assist with the de-selection and discarding of materials and complete required paperwork.
Update pre-established database with participant demographics and materials usage for story time, youth and adult services programs, gift book program, "shut-in" program, and other programs as needed.
Assist in development and implementation of library policies and procedures.
Perform general clerical, record keeping, file maintenance, typing and data processing duties.
Perform related duties and responsibilities as required.
When assigned to Automation and Technology:
Provide user support to City staff and general public on a variety of automated computer systems and technology equipment.
Coordinate with the City's Information Services Division, perform general maintenance and basic troubleshooting of technology equipment and automated systems within library operations. These include public access computers, staff computers, printers, projectors, tablets, copiers and document scanners as well as various library software and websites.
Provide instruction to Library staff on the use of technology equipment and automated systems. Assist in other areas within the Automation and Technology unit as assigned.
Perform related duties and responsibilities as required.
When assigned to Automation and Technology:
Provide user support to City staff and general public on a variety of automated computer systems and technology equipment.
Coordinate with the City's Information Services Division, perform general maintenance and basic troubleshooting of technology equipment and automated systems within library operations. These include public access computers, staff computers, printers, projectors, tablets, copiers and document scanners as well as various library software and websites.
Provide instruction to Library staff on the use of technology equipment and automated systems. Assist in other areas within the Automation and Technology unit as assigned.
Perform related duties and responsibilities as required.
Qualifications
Experience: Experience performing clerical support in a public library and/or experience providing technology support. An equivalent combination of experience and training sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.
Knowledge of: Training in the use of standard library procedures, methods and policies (including the Dewey Decimal System); principles and techniques of classification, copy cataloging, basic application software for personal computer's (Examples of software include Word, Excel, Internet); computer client-server system design; automation principles; understanding of existing system design, configuration and application purposes; data base structures and PC concepts; operating, diagnosing, troubleshooting and general maintenance and repair standards of PC's and compatibles and peripherals; basic reference tools; library technical resources and basic trouble shooting of library equipment. Working with children and students is desirable.
Knowledge of: Training in the use of standard library procedures, methods and policies (including the Dewey Decimal System); principles and techniques of classification, copy cataloging, basic application software for personal computer's (Examples of software include Word, Excel, Internet); computer client-server system design; automation principles; understanding of existing system design, configuration and application purposes; data base structures and PC concepts; operating, diagnosing, troubleshooting and general maintenance and repair standards of PC's and compatibles and peripherals; basic reference tools; library technical resources and basic trouble shooting of library equipment. Working with children and students is desirable.
Ability to: Draft memos and routine correspondence; file, maintain records, type and perform data processing duties; communicate effectively both orally and in writing; assist library patrons in material selection; apply technical knowledge of client-server systems hardware and software in the assistance and support of users; understand user needs and design systems compatible with environment; provide preventative maintenance and repair to PC hardware; train employees in system input and use; establish and maintain effective working relationships with those contacted in the course of work; answer a variety of general questions regarding library use; present children's programs; conduct tours and speak in front of groups.
License/Certification Required: An AA degree is strongly preferred. A Library Technology certificate and 2 years of equivalent (public information desk) library experience may be substituted for the AA degree. Candidates must possess a valid Cass C California Driver's License by date of appointment.
Supplemental Information
IMPORTANT APPLICATION INFORMATION AND INSTRUCTION
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, May 31, 2023 at 5:00PM . Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.
The selection process will consist of a minimum of skills examination and oral interview.
The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.
Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.
Equal Opportunity Employer
The City of Anaheim offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
To view the current benefits summary, visit: https://www.anaheim.net/DocumentCenter/View/30970/Benefits-Summary-Full-Time
For additional information about the City's benefits, visit: www.myanaheimbenefits.com
RETIREMENT BENEFITS – The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.
Note: Pension contribution limitations are set by CalPERS each calendar year, with compensation limit requirements for Public Employee Pension Reform Act (PEPRA) members and Classic members. Employee contributions will be deposited into a 401(a) account after reaching this limit. Employees with CalPERS membership dates prior to July 1, 1996 are not impacted by these limits.
To view the current limits and additional CalPERS information, visit:
https://www.anaheim.net/DocumentCenter/View/4783/CalPERS-Rates
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