Do you have a background in building relationships, fostering new connections and are looking to join an exciting and fast-paced events company?

If the answer is yes, we’d love to meet you!

We are looking for a Key Account Manager for two of our tech industry events: MAU (Mobile Apps Unlocked) & UCX (Unified Communications Expo). This position is focused on creating relationships with key prospective and current attendee customers while participating in industry events, sharing customer insights to drive brand strategy, executing on programming that fulfills their needs and providing them with a concierge experience leading up to and during the event.

How you’ll make an impact:

• Partner with event leadership, marketing and sales on strategies to deliver on event objectives, define and execute on customer needs and meet goals
• Research, identify, analyze and assess new strategic audience opportunities that drives attendee development and develop and execute on plans to deliver those audiences
• Establish relationships with prospective and target attendees; industry associations and partners
• Participate in industry events to make new connections and build brand awareness
• Foster relationships with prospective and current audience base to understand customer needs to determine how the events can serve their businesses and careers
• Develop and execute on audience development strategies and event programming to maximize attendance and value for target audience (includes but not limited to matched meetings programs)
• Continually tracking and sharing insights back to event team to help drive brand strategy and unlock future opportunities
• Work closely with marketing team to develop marketing and communications plans for target audience
• Provide concierge services to target audience – assisting customers throughout entire event journey (registration to at-show experience)
• Achieve key account goals including retaining current customers and actively capturing and closing new customers

The skills and experience you’ll need:

• 2+ years sales/recruiting, client relations/customer service background
• You’re curious, resourceful, a self-starter, a creative problem solver, an organized project manager and a team player, motivated to reach event and customer goals
• Strong organizational and reporting skills
• Fearless communicator via phone, email and in-person meetings
• Ability and interest to travel throughout the year to various industry events and assigned events
• Experience with conferences, events and/or trade shows a bonus
• Experience with Microsoft Office Suite including Word, Excel, Teams

What’s in it for me?

• Competitive Base Salary
• Bonus based on challenging but achievable targets
• 100% remote position (or hybrid if near CT or OK offices)
• Generous PTO & Company-paid Holidays: this includes a day off for your birthday every year, and in 2022 our employees will receive 3 days at Thanksgiving AND the entire week of July 4th AND the entire last week of the year off.
• A full benefits package, including medical, dental, vision, voluntary life insurance, HSA (plus employer contrition), and FSA.
• Basic life, long-term disability & short-term disability are covered at 100%.
• 401(k) Plan with employer match.
• Opportunity to travel across the country to attend our shows and meet people from a multitude of different industries.

Who is Clarion?

Clarion Events North America, which is the US division of Clarion Events UK, and backed by The Blackstone Group has become one of the fastest-growing event companies in the United States, with aggressive growth through both acquisition and launch. We excel in managing and producing trade and consumer events across the United States in 12 diverse sectors such as pop culture (anime), energy, technology, and fire and rescue.

What’s it like working here?

We strive to provide a culture of transparency, support, and collaboration through clear communication of ideas, processes, and goals. From the top-down, we promote:

• Work-life balance – we are flexible with you to allow you to be at your best on the job
• Leading by example and taking full responsibility for ideas, actions and problem solving
• Ensuring our employees have all the necessary tools to effectively perform their job
• Constantly identifying training needs to grow and develop our employees
• Failing forward faster – try new things, fail & learn, repeat!

Equal Employment

Clarion Events provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, veteran status, disability, or genetics. In addition to federal law requirements, Clarion Events complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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