Interested in working collaboratively in a highly talented, growing IT department? Loos & Co. Inc., is looking to add to our Team.

We are seeking a hands-on IT Support Technician. The ideal candidate must be safety conscious, energetic, detail oriented with strong follow-up skills and self-motivated.

General Purpose of the Position:

As a member of the Direct Customer Support / Helpdesk Team, the IT Support Technician will provide assistance with the maintenance, functionality and efficiency of IT Systems across all Loos/Central Wire locations, including desktop computers, printers, scanners, application software and other peripherals. He or she may also be required to assist with IT projects and strategic planning, as well as identifying, maintaining, tracking, and deploying various technologies. Other duties will be assigned as necessary.

Here’s the preferred experience:

• 1 - 3 years IT support/helpdesk experience preferred
• Experience in a customer service and / or systems support role a plus
• Strong analytical troubleshooting skills
• Organized and detail oriented
• Understanding of Windows operating systems installation and configuration, Active Directory/Windows domains
• Experience with Microsoft Office 2019/365 Suite
• Experience with PC hardware build and repair
• Knowledge of TCP/IP networking protocols
• Knowledge of cybersecurity fundamentals

This is preferred experience– if you don’t have everything, don’t worry! We hire for both experience and growth. We’re looking for individuals that want to grow with us!

If it sounds like a great place to work, it is!

Pre-Employment Drug Testing: All applicants who are offered a job with the company will be tested for drugs as part of the post job offer employment screening process.

Loos& Co. is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Pomfret, CT 06259: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Work Location: One location

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