IT Specialist (SYSADMIN/OS) Job at US Smithsonian Institution
Duties
Grade 12:
- Serves as the technical authority in the specialized field of Windows System Configuration Build and Control. Defines and develops scripts that generate Windows system builds. These builds are deployed on all CF-managed Windows systems at the CfA. Automates Windows installs, and application installs.
- Performs security and software patching of all CF Domain systems, both workstations and servers, in accordance with SI/OCIO policy. Ivanti Security Controls is the primary tool to scan and deploy software updates and security patches to all CF managed systems. Performs scanning and patching of software updates requiring customized Ivanti SC deployments.
- Provides technical support in the management of the Backup System for workstations and servers. Implements systems to monitor the nightly backup performance of all managed systems. Takes corrective action when backup performance is not meeting department objectives. Makes recommendations to the CF Department Manager regarding all changes or modifications to the existing backup system.
- Performs system vulnerability testing for systems managed by the CF Windows Support group. These systems can include Windows, Servers, network scanners, network printers, and all network connected systems or appliances.
Duties at the grade 13 include those above and:
- Serves as the Senior Windows Active Directory administrator with proficiency in Server operations that include Active Directory management and synchronization, Group Policy design, implementation and troubleshooting, Windows Server configuration, design, backup and restoration.
- Provides technical expertise in the design and management of the Backup System for workstations and servers. Designs and implements system to monitor the nightly backup performance of all managed servers and workstations. Takes corrective action when backup performance is not meeting department objectives.
Requirements
Conditions of Employment
- Pre and Post background Investigation.
- May be required to serve a one year probationary period.
- Direct deposit/electronic funds transfer required for salary payment.
For qualification standards please check: http://www.opm.gov/qualifications/Standards/IORs/gs2200/2210-altA.asp
Qualifications
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
Candidates for grade 12 must possess a minimum of one year of specialized experience equivalent to at least the grade 11 in the normal line of progression for this occupation. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position such as Windows configuration build management, experience in Windows Active Directory and Group Policy management, maintaining security patch levels, security scanning, and software updates with a management tool such as Ivanti.
Candidates for grade 13 must possess a minimum of one year of specialized experience equivalent to at least the grade 12 in the normal line of progression for this occupation. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position such as designing, developing, and conducting quality control of scripts used in all aspects of systems management; experience in Active Directory and Group Policy management and troubleshooting and experience with backup systems management, archival and troubleshooting of all backup issues.
There is no substitution of education for experience.
Additional information
The Smithsonian does not pay relocation expenses.
A recruitment bonus may be paid.
The Smithsonian does not pay relocation expenses
For the latest information on the COVID-19 vaccination requirements and its impact on your application, click on Smithsonian Institution’s Frequently Asked Questions
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualification will be evaluated further against the following criteria
- Proficiency in Microsoft Windows System Administration including extensive knowledge of Active Directory and Group Policy Object implementations.
- Knowledge of Windows 10 build configuration on desktops and laptops sufficient to provide systems management of CF Windows Group supported user systems.
- Scripting knowledge of DOS and Powershell scripts to manage (push) software releases and updates on managed client systems as well as for general system management tasks.
- Experience with systems management of Windows 10 (with anniversary updates), and Windows Server (Windows Server 2016, and newer).
- Knowledge and experience with system vulnerability scanning tools such as Nexpose and CIS-CAT including the ability to interpret scan results quickly and implement a remediation plan that removes the vulnerabilities while causing minimal impact on user productivity.
- Excellent verbal and written and interpersonal communications skills
You may preview questions for this vacancy.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Detailed Resume
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Click on the "Apply Online" button on the upper right side of the page.
Please Note:
- You must apply for this position online through the 'Apply Online' button.
- Faxes are received by an automated system, not a physical fax machine. Documents that are faxed as part of the application process must be sent with the system generated cover sheet by the closing date. Documents faxed without the system generated coversheet are not retrievable and cannot be considered as part of the application package.
- Clicking the "DONE" tab does not submit your application. The "DONE" tab allows you to exit the system and save your information for completion at a later time. To submit your application, click the "FINISH" tab.
- The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
Agency contact information
Joy Mathew
Phone
617-495-7374
Fax
617-495-7263
Email
mathewj@si.edu
Address
SMITHSONIAN
Human Resources
60 Garden Street Cambridge, MA 02138
Mail Stop 17
Cambridge, Massachusetts 02138
United StatesNext steps
You will receive an e-mail to acknowledge that your application has been received. Please be aware that the confirmation e-mail could reside in your "junk" or "bulk" mail folder depending on your filters. The Smithsonian receives many applications for each job. Each application is reviewed carefully, which may take a few weeks. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" or by contacting the Office of Human Resources Representative listed.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
Detailed Resume
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
-
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This position is open to all qualified candidates. First consideration may be made 14 days after the opening date.
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