PURPOSE:

Serves as the technical lead, with responsibility for coordinating the planning and implementation of operations, life cycle management and maintenance of IT End Point Protection Systems (EPPS) and IT Advanced Threat Protection Systems (ATPS - e.g. End-Point / Threat Protection Platform and underlying related Infrastructure, such as Microsoft Defender ATP) to protect Computer hardware such as personal computers, output management, and other IT End User devices (Laptops, Desktops, Apple computer, Mobile Devices). Runs complex operational/technical projects and ensures long-term requirements of Advanced Threat Protection Systems and lifecycle planning. Serves as main point of contact for Workspace EPPS/ATPS Operation topics for all business units globally.

RESPOSIBILITIES:

• Leads the planning, implementation, operations and maintenance of End Point Protection Systems (EPPS) and Advanced Threat Protection Systems (ATPS) that perform to defined IT-Security expectations
• Supervises the design, test, and implementation of EPP and ATP systems, including security monitoring in relation to End-Devices.
• Manages and improves IT EPP and ATP systems, incident response, digital forensics and loss prevention.
• Orchestrates and aligns teams to perform risk and vulnerability assessment at the network, system and application level in own area of responsibility.
• Reviews the results of threat modeling exercises and interprets results to management leadership as necessary.
• Directs the development and implementation of security controls and formulation of operational risk mitigations.
• Involved in a wide range of security issues including architectures, firewalls, electronic data traffic, and network access.
• Creates, reviews and presents security reports in own area of responsibility.
• Establishes strict program control processes to ensure mitigation of risks.
• Recommends additional security requirements and safeguards.
• Supports the security test and evaluation through pre-test preparations, participation in the tests, analysis of the results, and preparation of required reports.
• Conducts reviews of each system's audits and monitors corrective actions until all actions are closed.
• Ensures equipment availability (planning, lifecycle upgrades) by steering operational processes surrounding IT End Device Protection as well as IT-Security Incident Handling processes.
• Works closely within the global network of Workspace Systems as well as various IT-Security organisations within Group IT, and ensures that standards, operations, processes and procedures are aligned and follows the directions of the function “Workspace Solutions”. Ensures overall adherence to the Group Strategy /Group IT-Strategy & Group IT-Security Strategy.
• Oversees the worldwide rollout and configuration of the client side of the Workspace ATP Solution in alignment with global and local End-Device responsible and operations managers.
• Acts as escalation instance for Feature Team Members towards the Feature Team Lead.
• Requires knowledge of various business processes for multiple business units in addition to detailed knowledge of all ITIL processes used
• Organizes the physical access management for providers in relevant IT applications.
• Provides event, access, incident and problem management as well service request fulfillment for non-standard solutions.
• Utilizes technical and process skills to ensure delivery and complete customer satisfaction.
• Runs complex projects ensuring they are completed on time and within budget with only general direction from management.
• Monitors reports to ensure (Service Level Agreements) SLAs are met and all processes are followed as necessary.
• Participates in Group IT projects.
• Recommends and facilitates quality improvement efforts. Maintains current knowledge of future innovations, technical trends and applies this to direct future changes. Aligns knowledge of the solutions available to best practices for the business processes.
• Develops project plans, administers the change control process, and ensures that tasks are completed on time and within budget.
• Performs other duties as assigned by Operations Supervisor

QUALIFICATIONS:

• Must have a Bachelor of Science Degree in Computer Science or Cyber Security (preferred) or the equivalent of 4 years of related experience in IT Security. MS preferred.
• Five (5) years of experience in IT-Security, ideally in End-Point-Protection
• Five (5) years of experience of information system concepts and technologies.
• Five (5) years of experience in inventory management skills (both logistical and financial) to manage the lifecycle for Workspace Devices.
• Five (5) years of experience demonstrating strong communication and organizational skills to interface with associated vendors, interfaces, and processes.
• Five (5) years of experience in Windows Registry Administration
• Five (5) years of experience in vendor management
• Five (5) years of experience demonstrating project management skills
• Five (5) years in end-point-protection and threat protection
• Five (5) years of experience interfacing with the business to meet requirements and targets.
• Five (5) years of experience of administrational tool development and maintenance

SKILLS:

• Three (3) years knowledge of complex IT systems and stay up to date with the latest security standards, systems, and authentication protocols, as well as best practice security products.
• Three (3) years knowledge of (Security) Incident Management and Response
• Three (3) years knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, 3+ years years of knowledge of database systems from a workplace operations perspective.
• Three (3) years knowledge in security device management
• Three (3) years knowledge of ITIL based problem, incident and change management
• Three (3) years knowledge of ITIL and IT-Service-Management
• Three (3) years knowledge of threat management and threat intelligence
• Three (3) years knowledge of Infrastructure Security and its impact on Security Operations, Vulnerabilities, Reporting, Analytics and Monitoring.
• Three (3) years knowledge of various operating system including Windows, Linux, Unix
• Three (3) years knowledge of applications, databases, middleware to address security threats against the same
• Three (3) years of analytical skills, problem solving and interpersonal skills
• Three (3) years of ability to think like a hacker, to anticipate moves and tactics that hackers will use to try and gain unauthorized access to the company’s computer system.
• Three (3) years of experience in preparation and presenting of reports, dashboards, and documentation
• Three (3) years of ability to handle high pressure situations with key stakeholders
• Willingness to provide on call support for critical production issues

PREFERRED SKILLS:

• Certified Information Security Manager
• Certified Information Systems Security Professional

FLSA STATUS/WORKING SCHEDULE:

• Location: Spartanburg, SC
• Schedule/Shift: Monday-Friday
• Work Hours: 7:00am – 3:00pm or 8:00am – 4:00pm
• Start Date: ASAP

DISCLAIMER:

This job description is a high-level overview of general expectations of this position. It is not intended to list every responsibility of the position, nor does it represent an employment contract of any kind.

SWJ TECHNOLOGY and all of its subsidiaries (i.e., NGE EQUIPMENT and ProjectOne US) are Equal Opportunity Employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, disability status, protected veteran status, or any other characteristic protected by law.

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