IT Network Administrator - Hybrid Remote Schedule

Adelante Healthcare

3033 N. Central Ave Ste 145

Phoenix, AZ 85012

Adelantehealthcare.com

Adelante Healthcare is seeking an experienced Network Administrator to operate, maintain and troubleshoot our Cisco/Meraki based multi-site network. Working with a Network Engineer, this position will ensure the secure and efficient operation of our switching, routing, wireless and telephony infrastructure. Strong troubleshooting skills at the lower levels of the OSI network model are a must.

WHAT YOU'LL NEED TO HAVE

Bachelor’s degree in technology or related field from an accredited institution, as well as the following:

• 7 years of experience providing network administration and troubleshooting in a Cisco environment. Cisco Certified Network Administrator (CCNA or equivalent certification, CCNP preferred)
• Hands on experience with Cisco and Meraki router and gateway administration and troubleshooting. Cisco IOS command line knowledge a must.
• Hands on experience administering Cisco Anyconnect VPN or similar corporate VPN solution
• Hands on experience administering and troubleshooting Cisco Firepower firewalls
• Experience with F5 load balancer administration and troubleshooting
• Hands on experience with administering and configuring Cisco Unified Communication telephony systems
• Experience and understanding of network topologies and infrastructure in a multi-site, multi-VLAN, WAN, VOIP (CUCM) environment. Experience with TCP/IP, WAN/LAN, VPN, SD-WAN, wired/wireless/endpoint network device configurations and routing. Knowledge of multiple network routing protocols (EIGRP, OSPF, BGP, etc.) Experience designing networks with multiple OSI layers.
• Experience in network security methods and firewalling
• Demonstrated experience in documenting systems, services, and topology using text and diagrams.
• Evidence of valid Arizona driver’s license and current auto insurance
• Ability to maintain confidentiality
• Prioritization and multi-task skills are required
• Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations

WHAT YOU'LL BE DOING DAY TO DAY

Technical

• Specify, acquire, install, configure, and administer wired/wireless local network, WAN, and telephony equipment
• Administer and facilitate Cisco telephony and telepresence management and services
• Optimize and manages communications security and performance
• Analyze changes in software and hardware issued by manufacturer or vendor and determine impact on existing network, network design, operating standards, and operating procedures.
• Recommend new systems software, hardware, and services to provide networking and communications solutions for business needs. Review vendor reports and/or visit vendors to observe demonstration of network and communications technologies.
• Coordinate the processing of testing procedures for new and modified systems and configurations
• Review network and communications logs and alerts for corrective actions and/or modifications
• Perform systems monitoring, log analysis, security, backups, and disaster recovery for networking infrastructure.
• Develop with Network Engineer, and administer, network and communications rights schemas, quotas, and restrictions. Ensure safeguards to eliminate viruses, Trojans, worms, malware, service attacks, and intrusions.
• Maintain current knowledge with new and existing network and communications software, hardware, and methodologies to ensure productivity, capability, and return on investment
• Act as an escalation point for network-related calls which come into the Adelante IT Support Desk
• Analyze communications business needs presented by user community and/or clients and recommend technical solutions
• Act as liaison with 3rd party contracted vendor for all network support, outage response, project planning and project implementation.

Administrative

• Participate on internal task teams, such as Long-Range Planning, Short Range Planning. Represent the IT function at review meetings as requested. Participate in programs regarding technical support issues, product offerings, etc.
• Analyze future needs for equipment acquisition, disposal, or reuse
• Maintain and update network disaster recovery procedures to ensure recovery and business continuity
• Produce detailed timelines for each installation or modification and implement effective project control by monitoring the progress of the installation or configuration and reporting the status
• Provide cross-training with peers
• Develop and write procedures for installation, use and solving problems for network and communications systems
• Perform other job-related duties and responsibilities as may be assigned from time to time
• Manage workflow with AHC ticketing system

Additional Duties and Responsibilities

• Drive to multiple company locations in the Phoenix metro area to perform duties
• Utilize cell phone for business communications
• Additional duties as requested or assigned

WHO ARE WE?

At Adelante Healthcare, we believe that healthy people create healthy communities. Our mission is to improve the health of our communities by providing the highest level of primary and preventive care, making it affordable for everyone. For over 40 years, we have been dedicated to serving our communities by providing healthcare to those most vulnerable by offering health care services at nine locations throughout Maricopa County. By joining the Adelante Healthcare team, you become part of a patient centered caring organization that is playing a vital role in helping our communities.

OUR AMAZING BENEFITS

We offer a culture that values caring, professional development, growth, and sustainability. We provide a comprehensive and competitive benefits program including:

· Medical, Dental, and Vision available DAY ONE!

· 3 weeks Paid Time Off annually

· 10 paid Holidays annually

· 403b Retirement Account Savings Plan

· Tuition Reimbursement for eligible programs

· Employer-paid Short Term and Long Term Disability

· And MORE

***As a community health center, we have a unique responsibility to keep our facilities as safe as possible and to protect our patients and team members. With this in mind, you will be required to comply with all vaccine mandates, including the COVID-19 and Flu Vaccine programs which will include acquiring the vaccines or an exemption. This policy is consistent with our mission to provide a safe and healthy environment for our patients, providers, and employees.

As an Affirmative Action and Equal Opportunity Employer, Adelante Healthcare is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities, and people with disabilities are strongly encouraged to apply.***

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Phoenix, AZ 85012: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• On a scale of 1 to 5, please rate your proficiency with MPLS
• On a scale of 1 to 5, please rate your proficiency with SD-WAN configuration
• On a scale of 1 to 5, please rate your proficiency with Meraki network
• On a scale of 1 to 5, please rate your proficiency with Cisco IO

Education:

• Bachelor's (Preferred)

Work Location: Hybrid remote in Phoenix, AZ 85012

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