The primary function of an IT Business Systems Analyst is to flesh out and translate general business requirements from the intent owners into technical requirements for the development teams, and Data Architects to consume. They should understand the business reporting, analytic and data mining requirements. This role is expected to become a subject matter expert on the products and systems they support and the data processes in which they were derived.

What is a day in the life at Flagship as a Business Systems Analyst?

• Assist in defining table relationships and mappings
• Document and update data definitions and dictionaries
• Perform ad-hoc data mining
• Troubleshoot defects
• Review solutions for missed requirements
• Proactively help define potential reporting/data analytics requirements
• Create/Maintain rules library and other pertinent documentation
• Help execute test cases as necessary and smoke tests implementations
• Must understand Software Development Lifecycle
• Able to understand business and technical terminology
• Ability to read schema and flat file formats
  

Technical Analysis

• Learn systems, processes, tables and business rules for the product supported
• Be able to independently determine system behavior by following the data trail via SQL queries
• Assist in defining table relationships and mapping
• Perform ad-hoc data mining
• Troubleshoot defects

Business Rules Analysis

• Able to translate business requirements into documented technical requirements
• Ability to review solutions for missed requirements and gap assessment
• Able to think through potential scenario’s and use cases to ensure a comprehensive solution
• Able to proactively help define potential reporting/data analytics requirements
• Responsible for creating and maintaining a rules library and other pertinent documentation.
• Ability to create technical flows of processes to flush out missing logical steps

Project Execution

• Works closely with Project Manager in all aspects of solution and acts as primary Back-up to PM when unavailable
• Communicate requirement to developers and QA both orally and in writing, so they fully understand intent and act as primary source to get their questions quickly answered
• Help execute test cases if necessary and smoke test implementations
• Must understand Software Development Life Cycle

About you:

• High School Diploma or equivalency required
• Computer Science or Engineering degree preferred
• Auto finance experience highly preferred
• Prior financial services experience preferred in lieu of Auto Finance
• Experience supporting data warehouse projects in a SQL Server Environment preferred
• Experience working with third party service providers
• Experience with Agile Scrum preferred
• Some production issue triage experience preferred

Problem Solving:

• Demonstrates strong problem-solving capabilities
• Takes high level business objectives and creatively comes up with technical solutions to satisfy business intent
• Willing and able to overcome challenges and roadblocks to enable the business to meets it goals

Communication:

• Comfortable communicating with all audiences from highly technical engineers to non-technical executives in both written and verbal channels
• Actively listens to customers and teams
• Strong documenting skills to capture all requirements
• Builds good relationships with other departments

Ownership:

• Cares about the quality of the product systems and the success

Computer Skills:

• SQL – Ability to pull ad-hoc data and analyze queries
• Visio – Ability to create process flows
• Excel – Ability to create pivot tables and understand third-party data connectors
• Target Process or Equivalent Project Management and Requirements document software for documenting project requirements, use cases and specifications

If you’re interested in partnering with a certified Great Place to Work company that encourages you to be your best, visit www.FlagshipCredit.com/Careers for a complete list of career opportunities and information on our company.