BUILDING MATERIALS INSIDE SALES REPRESENTATIVE—Mt. Airy, NC

Are you a recent graduate, an experienced professional, or simply looking for the right opportunity in your work-life and career? If it is a goal for you to work for an established, and growing company with a strong history, bright future, respect in its industry and credibility in its actions, then read on.

About Us

Insteel Wire Products, established in 1953, started from humble beginnings, embraces strong values, and has its Home Office in Mt. Airy, NC. We are the nation's largest manufacturer of steel wire reinforcing products for concrete construction applications. We manufacture and market prestressed PC-strand and welded wire reinforcement, including engineered structural mesh, concrete pipe reinforcement and standard welded wire reinforcement for concrete reinforcement applications. The company operates ten manufacturing facilities in eight states.

About You

The person we are looking for is a friendly, intuitive, and customer focused individual. One who thrives working in a fast-paced, professional, yet casual work environment. You are energetic and possess the ability to work on multiple tasks at once. You enjoy interacting with everyone and quickly build rapport. You possess true sales ability including the ability to sell sawdust to a sawmill. You are always learning, and your desire for growth and more knowledge of our business is ever present. Our customers call you because they are confident that they can trust you to handle their orders.

Position Snapshot

The Inside Sales Representative will act as a liaison between multiple internal and external customers, National Sales Manager (NSM), Logistics, Shipping, Accounting, Credit department and Production contacts.

To perform well in this role, you will need to:

• Have excellent phone interaction skills with a professional demeanor to be the “voice of the Company”
• Excellent relationship building skills with a desire to build repeat customers
• Catch all the details in customer interactions resulting in accurate and efficient order processing
• Manage multiple and conflicting priorities while making problem solving decisions
• Be able to perform well in a multi-faceted team environment with various peers and a variety of business leaders
• Possess a firm understanding and ability to perform basic mathematical skills to generate quotes, and manage information input and data
• Tactfully manage customer complaints and claims within the framework of Insteel’s requirements
• Prepare and maintain various reports as requested

A Day in the Life

After booting up your computer and grabbing a cup of coffee, you can expect a fast-paced day with a variety of activities and contacts:

• Check in with your business leaders, check your phone messages, and quickly review your email inbox to see if there are any tasks that need to be your top priority
• Follow up on the previous day’s shipments, and begin setting up the current day’s shipments
• Enter approved orders into our system
• Send pending quotes out to customers
• Follow up on previous day’s quotes and relay any pertinent market information to the NSM
• Call your customers to check in on them, always working to build your relationships (this is the fun part and where you shine!)
• File closed orders and sent quotes
• ….and more

Qualifications to be considered for the role:

• Minimum High School Diploma (or equivalent); Associate degree preferred; or a combination of education and applicable experience
• A minimum of 2 years work related experience is preferred
• Possess a good understanding of basic math skills and numerical abilities
• Proficient in the use of Microsoft Office Suite to include Excel, Word, and Outlook
• Excellent phone and communication skills
• Be adaptable to working within a Team Environment
• Able to manage multiple priorities at once

For your hard work, you receive:

• Competitive base pay with bonus eligibility based on company performance
• Opportunity for professional growth
• Paid time off including holidays and vacation
• Excellent benefits to include medical, dental, vision, company paid life/short-term disability/long-term disability insurance, flexible spending accounts (FSA), health savings account (HSA), 401(k) with match, company paid tele-health, stock purchase plan, tuition reimbursement assistance, and Employee Assistance Plan (EAP).

Job Type: Full-time

Insteel Industries is strongly committed to the recruitment, selection, development, and promotion of employees based on individual merit. We provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, age, or disability.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Mount Airy, NC 27030: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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