Kansas City Millwork is looking for hard working candidates to join our team! We're a growing company with a family atmosphere, and we're looking for employees who want to have a big impact. We offer competitive benefits and company stock options, and we're 100% employee owned. So if you're looking for a place to grow your career, Kansas City Millwork is the place for you!

Position Purpose

To provide support for the sales representatives and customers by preparing product and price estimates, sales orders, and performing customer service functions. To enhance and promote the sales of Company products

We offer:

• A great company with a solid reputation and strong core values
• An employee ownership culture
• Opportunity to make an impact
• Competitive salary and benefits package
• 401(k) and Employee Stock Ownership Plans with Company stock

This position is to provide support for the sales representatives and customers by preparing product and price estimates, sales orders, and performing customer service functions. To enhance and promote the sales of Company products

Essentials Functions:

• Receives blueprints and/or specifications, analyzes information, develops quotations for products, and communicates quotations to customers and sales representatives.
• Receives customer purchase orders and order confirmations, releases quotes to orders, and enters sales orders in a timely manner.
• Confirms accuracy of orders placed by customers and expected delivery dates.
• Provides sales support by answering telephone, determining the nature of the callers business, and assisting customers and sales representatives.
• Works closely with manufacturer support, sales representatives, purchase agents, shop, warehouse, shipping, and service personnel to provide accurate, complete, and timely delivery of products to customers.
• Responds to customer product inquiries, complaints, and product service needs, and follows up on messages, back orders, defective material, order entry errors, and delivery errors.
• Assists with special projects (e.g. sales, training, promotional, inventory, software programs) for the VP-Sales.
• Participates in continuing education and training by attending sales meetings, factory tours, and trade shows.

BMD, Inc and Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. BMD, Inc makes hiring decisions based solely on qualifications, merit, and business needs at the time.