TITLE: Generalist, People Operations

LOCATION: Company’s Support Center / Clinic Travel / Hybrid

RELATIONSHIP: This position reports to the Director of People Operations

Our Generalist, People Operations, supports our company by managing aspects of team member relations, data, benefits and engagement. The HR Generalist position is responsible for aligning business objectives with employees and management in designated clinical sites. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The HR Generalist maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture, and its competition.

Scope of the Role:

Supervisory Responsibilities:

o This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Employee Relations/Engagement:

o Build strong relationships with all leadership team and team members to achieve strategic and organizational business goals

o Assist Director of People Operations with employee relations issues and provide in-clinic support

o Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention

o Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations

o Conducts internal investigations, grievance meetings and any other fact-finding interactions to gain information and make appropriate recommendations for appropriate resolution

o Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)

o Monitor eNPS, employee feedback and online review, respond to concerns and identify trends

o Collaborate with the talent acquisition team to on-board each new team member successfully

o Manage team member information and updates in various systems (hours, salaries, status)

o Complete termination process, including exit interview withs team members

o Help plan company-wide team building events

HRIS/Reporting:

o Maintain HRIS and/or payroll system, by completing audits for accuracy and updating employee records for any status changes (hours, promotion, etc)

o Complete weekly, monthly, quarterly and annual reporting of People Operations data as assigned – such as retention reports, as an example

o Help put together People Operations data for presentation to various stakeholders internally and externally

Audits/Compliance:

o Employee Files Audits to ensure compliance with federal, state, child safety and payor requirements and regulations

o Complete Unemployment claim forms in a timely manner

o Prepare and complete all labor relation surveys, wage and hour and audits – Federal, State & Local

HR Administration:

o Assist with maintaining file system and files correspondence and other records

o Assist HR Manager with annual performance review process

o Assist with compiling data for annual salary survey report

o Work with TA – Talent Acquisition and Accounting Department as needed

o Prepare detailed and accurate reports to all departments regarding HR

o Provide Director with HR metrics, planning and training as needed

o Create presentations as needed for HR department and team training

o Prepare, assist, and roll out annual performance reviews

o Participate in various HR projects

o Update via email team members of company news and information

Benefits Administration:

o Answer team member questions about benefit offerings, pay or pay stubs

o Respond to questions about employment and data requests (VOEs)

o Serves as contact for 3rd party vendor and/or corporate in regard to employee leaves of absences, insurance and employee benefit programs

o Respond to employee inquiries regarding payroll and benefits, including health and dental, 401k, PTO, FMLA, and general employee personnel issues

o Provides HR benefit policy guidance and interpretation

o Compile data from multiple entities in preparation for annual benefit audits

o Primary point of contact for all insurance related needs to include Workers Compensation, Product Liability, and Unemployment and coordinates with 3rd party vendors for employee information attends hearings and analyzes data available to identify trends

o Oversees, prepares and maintains accident reports (Workers Compensation, Vehicle Accident, Product Liability, etc.) in accordance with company policies and any applicable laws. Assists with accident investigations and may serve on safety committee

o Oversee COVID tracking and team member responses

Policies and Procedures:

o Assist with updating and maintaining Company Policy Handbook

o Consults with line management, providing HR guidance when appropriate

o Practice and comply with all Company policies and procedures

o Provide generalist consultation and HR expertise to assigned business areas, with a focus on general employment practices and procedures, HR policies, compliance, talent management, and performance management.

Skills and Competencies:

• ·5+ years of generalist experience (prefer experience in high growth environment
• ·Bachelors degree in HR (People Operations), psychology, or a related field
• · SHRM certification a plus, but not required
• · Strong communication and presentation skills
• ·Culture Ambassador who embodies the mission, vision, and values of the team
• Confident communication skills for fielding calls on behalf of the company and its representatives
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
• ·Excellent time management skills with a proven ability to meet deadlines
• ·Strong analytical and problem-solving skills
• ·Excellent written communication skills for professional emails and various reports
• · Proficient with Microsoft Office Suite or related software

About Helping Hands Family:

Helping Hands Family (“HHF”) is an organization that provides Applied Behavior Analysis (ABA) services for individuals with Autism Spectrum Disorder (ASD). Our supportive, inclusive culture helps every individual reach their highest potential.

Helping Hands Family is dedicated to a supportive, inclusive culture. From growing our team to the client treatment plans, we have committed to celebrating differences and helping everyone reach their highest potential. HHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in King Of Prussia, PA 19406

Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.