Summary

The primary purpose of this position is to support the operations of Authority housing programs, including applicant intake, eligibility verification, and document certification. The incumbent also performs clerical and administrative tasks related to HACA housing programs.

All activities must support Housing Authority of the City of Annapolis’ (“HACA” or “the Authority”) mission, strategic goals, and objectives.

Essential Duties and Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.

• Greets incoming residents and potential clients and assists with the completion of all documentation necessary for the application process.
• Receives and responds to inquiries from applicants, residents, landlords, and community organizations when appropriate.
• Receives and reviews applications from potential residents; interviews applicants; investigates and verifies information received; and determines housing eligibility. Reviews applications for completeness and obtains documentation as required.
• Determines verifications needed to accurately evaluate applicant’s eligibility; prepares and submits verification forms to appropriate agencies. Verifies accuracy of data obtained from residents and applicants during initial application and annual interview; establishes eligibility of applicants and of residents for continued occupancy; and updates information as required.
• Establishes and maintains filing system and clerical procedures for applications, certifications, and interims; verifies all data and changes reported by housing program participants; enters and retrieves data from the system, ensuring accuracy and completeness of information.
• Prepares residents for continued eligibility through the completion of necessary documentation and recertification appointments.
• Calculates annual income, determines initial eligibility, and calculates resident rents and total payments in accordance with related regulations; determines income allowances and deductions; and provides residents with relevant documentation.
• Coordinates with landlords to obtain and/or provide documents including leases, HAP contracts, and affordability notifications.
• Accepts requests for tenancy approval and conducts rent reasonableness and affordability determinations. Documents process in Authority software as required.
• Negotiates rent with landlords, reviews proposed lease agreements, and approves tenancy.
• Conducts data entry, entering all resident move-ins, changes, mandatory moves, and port-ins into the Authority’s software system.
• Interviews residents on an annual basis and makes interim rent determinations as requested.
• Calculates retroactive rent increases or credits where applicable; ensures rent charges are accurate; forwards necessary documents to resident and landlord.
• Schedules and notifies residents of weekly briefings. Conducts briefings for new admissions, mandatory moves, and port-ins.
• Conducts briefing for new landlords on the Housing Choice Voucher Program
• Prepares and issues mailings and documents related to housing program transactions, including HUD 50058 forms, HAP contracts, notices of tenant rent, voucher expiration reminder letters, and missing document letters.
• Processes voucher extensions and denials in accordance with applicable procedures.
• Updates supervisor regarding activities and tasks on a weekly basis.
• Visits homes for reasonable accommodation requests.
• Performs other related duties as assigned.

Education and/or Experience

Bachelor’s degree in management, public administration, social work, or related field and a minimum of two (2) years of experience in property management or housing program administration. An equivalent combination of education and experience may be considered. Must possess a valid driver’s license and be insurable under the Authority’s plan. Preference will be given to persons with local experience, demonstrated ties to the Annapolis affordable housing or public housing communities.

Technical Skills

To perform this job successfully, the employee should have strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook). Must have the ability to learn other computer software programs as required by assigned tasks.

EEO Statement

The Housing Authority of the City of Annapolis ensures Equal Employment Opportunities for employees as required by federal and state orders and laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements. However, management reserves the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position.

Job Type: Full-time

Pay: $23.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Section 8: 2 years (Required)
• LIHTC: 2 years (Required)

License/Certification:

• Certified Occupancy Specialist (Preferred)

Work Location: One location

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