Submit a resume and cover letter to GSUL's Career Center (careers @gsul.org).

The Housing Counselor provides individual mortgage delinquency and default resolution counseling; financial, budgeting and credit repair workshops; home improvement and rehabilitation counseling; services for homeless counseling; pre-purchase counseling; pre- purchase homebuyer education workshops; rental housing counseling. This position requires the use of independent judgement and decision-making skills.

RESPONSIBILITIES:

• Obtain and keep HUD certification as a Housing Counselor
• Create and ensure completion of a client’s intake file per organizational and Housing & Urban Development (HUD) guidelines
• Connect with clients and provide a link for the nationwide CMS
• Counsel and interview clients with respect to their overall financial situation and specific need for assistance
• Create a sustainable budget and a detailed action plan for all clients
• Adhere to all guidelines related to the confidentiality of client records and information and requirements per the HUD Housing Counseling Handbook and National Industry Standards for Homebuyer Education and Counseling
• Proactively manage work load, calendar, outreach, and client appointments to help meet the goals of the organization and serve the client effectively
• Schedule education workshops and classes (CMS)
• Build relationships with lenders, realtors, and other organizations/professionals to develop referral sources that offer housing assistance
• Maintain familiarity with other GSUL programs and offerings
• Attend webinars and training classes
• Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints
• Be able to work within team structure; and be able to negotiate and manage conflicts
• Remain knowledge of housing and economic self-sufficiency issues, as well as community resources
• Ability to perform duties in a confidential manner
• Be detail oriented with ability to organize complex material and document client interactions in a clear and concise manner

EDUCATION AND EXPERIENCE

• Bachelor’s degree preferred
• HUD Certification for Housing Counseling preferred
• At least 2 years working with the public and people in need of assistance
• At least 2 years working with federal and/or non-profit programs
• Bi-lingual Spanish preferred
• Strong Google, Excel, Word, PowerPoint, Zoom skills
• Familiarity with CMS and HCS platforms

Job Type: Full-time

Pay: $42,000.00 - $50,000.00 per year

Benefits:

• Health insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
GSUL requires all new employees to be immunized against COVID-19. Candidates advancing in the GSUL hiring process should be prepared to comply with this requirement.

Ability to commute/relocate:

• Sacramento, CA 95838: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Case management: 1 year (Preferred)

Work Location: One location

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