Hey there!

Moxy is newest bold + distinctive lifestyle hotel in Downtown Memphis. To revolutionize the category requires a lot of moxie, which in popular language means: “the ability to face difficulty with high energy, spirit and courage.”

We know you wouldn’t wear a stiff uniform, so we don’t have any. We’re looking for Housekeeping Room Stylists to join our Crew! The Room Stylists keep the hotel clean, sanitized and styled to perfection.

Are you bold, thoughtful, spirited and fun? Being a Moxy Stylist means more than hooking up guests with extra towels. We’re looking for a crew who:

• Love doing it all
• Out of the box thinkers.
• Live in the now and know what’s next
• Have high energy and a bold do-it-yourself attitude
• Enjoy chatting it up with guests (probably people you’d hang out with anyway)

Summit Management Corporation is thrilled to operate the Moxy Downtown Memphis. Think you’ve got what it takes? Then we want to hear from you!

The essentials of the role:

• Change and replace all bed linens and towels
• Sanitize and clean all restrooms
• Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture
• Vacuum/mop all floors
• Restock all room amenities
• Assure all rooms are set up to brand and company standards
• Clean any common areas (ie, hallways, lobby, public restrooms) as designated by management
• Clean and maintain personal workstation by properly stocking it with all necessary supplies.
• Work with and replenish chemicals safely and according to the manufacturers specifications
• Clean and maintain storage areas, replenishing stock, and organizing shelves and supplies
• Responsible for resolving escalated customer relations issues
• Answers inquiries pertaining to hotel policies and services
• Must respond to and follow up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations
• Responsible for positively representing and promoting the property
• Ensure systems and procedures are in place and followed for guest safety and security
• Complete daily housekeeping report noting the status of each room as it is complete
• Document and communicate any special guest requests for room their preference of housekeeping services (ie, Do Not Disturb, Towels Only, Full Clean, Refuse Service)
• Communicate any maintenance, security, or safety issues to management immediately
• Perform other duties as requested by management.
• Attend all training and meetings as required by management.

This position description is a brief outline and is not intended to be inclusive of all the duties and areas of responsibility.

More About Moxy:

Located just north of the electrifying action of the Beale Street Entertainment and South Main Arts Districts, Moxy Memphis Downtown is in the heart of it all. Thoughtful in design, the distinctive lifestyle hotel pairs technologically advanced rooms with energized, and socially-activated public spaces.

This boutique property with 119 rooms fitted out with custom furniture, fixtures and built-in design details, the overall guest experience is one of high flexibility and technical adaptability. Anchored by dynamic public indoor and outdoor spaces, Moxy Memphis Downtown has incredible high energy.

Job Type: Full-time

Pay: $12.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Overtime
• Weekend availability

Supplemental pay types:

• Tips

COVID-19 considerations:
PPE including gloves, face masks, face shields and hand sanitizer

Experience:

• Cleaning: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person

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