Position Details Housekeeper

Reports to Reporting relationship varies based on the Sunrise brand and community type as well as the community’s organizational leadership

• Sunrise Mansions, Cottages and Brighton Gardens communities have a reporting relationship and matrix with the following leaders:
• Maintenance Coordinator, Assisted Living Coordinator
• Full Service Communities have a reporting relationship and matrix with the following leaders:
• Director of Housekeeping, Housekeeping Supervisor

Organization Overview

Sunrise Senior Living’s unique resident-centered services are delivered by a team trained to encourage independence, preserve dignity, enable freedom of choice and protect the privacy of each resident. This approach enables us to continue championing quality of life for all seniors — it’s been our mission since 1981 and it’s what has made Sunrise Senior Living the premier provider of senior living services. Although there now are more than300 Sunrise Senior Living communities throughout the U.S., and in Canada and the United Kingdom, every location holds true to the vision on which the company was founded.

Our Mission: To champion quality of life for all seniors

Our Principles of Service:

• Preserving Dignity
• Nurturing the Spirit
• Celebrating Individuality
• Enabling Freedom of Choice
• Encouraging Independence
• Involving Family and Friends

Our Core Values:

• Passion
• Joy in Service
• Stewardship
• Respect
• Trust

Our Foundational Belief: Belief in the sacred value of human life

Our Team Member Credo: In all our interactions with one another we will:

• Provide Excellent Service
• Embrace Diversity
• Celebrate the Achievements of Others
• Encourage Team Spirit
• Assume the Best Intentions
• Show Respect to All

Position Summary

The Housekeeper is responsible for performing housekeeping and laundry functions in order to create a safe, secure, and inviting environment for residents, families and team members while meeting and exceeding Sunrise quality service standards.

Core Competencies

• Building Customer Loyalty
• Building Trust
• Communication
• Contributing to Team Success
• Managing Work (includes Time Management)
• Planning and Organizing *
• Quality Orientation
• Stress Tolerance
• Technical / Professional Knowledge

Note: Competency marked with an (*) apply to team members in a Lead / Supervisory position and in place of the Competency Managing Work.

Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

• High School diploma / GED preferred
• Able to provide housekeeping and laundry services in a resident centered environment, which meet or exceed Sunrise’s quality standards
• Desire to work with seniors
• Ability to handle multiple priorities
• Possess written and verbal skills for effective communication
• Competent in organizational, time management skills
• Demonstrates good judgment, problem solving and decision making skills
• Ability to work semi-independently without direct supervision by following all community procedures and guidelines and having the ability to follow through on assigned tasks, and demonstrates initiative
• Ability to perform tasks with frequent interruptions
• As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance

Job Responsibilities

Sunrise Senior Living operates a number of different brands of communities for seniors. As a result, this position’s area of responsibility may differ among the various brands and states. Despite the differences in responsibilities between the brands and states, the following are a core set of duties common to this position.

Essential Duties: Housekeeping

• Responsible for performing general housekeeping duties in resident suites, public areas and support areas as assigned while meeting or exceeding Sunrise’s quality standards
• Performs cleaning duties according to schedule in assigned areas such as resident suites, bathrooms, common areas and offices
• Sweeps, dusts, dust mops, and wet mops all flooring; spot cleans and vacuums floors, rugs, carpets and runners
• Cleans, sanitizes and polishes both lavatory, shower and sink fixtures
• Dusts, washes, sponge mops, sanitizes and hand shampoos furniture; dusts desk and floor lamps, cleans and polishes glass surfaces, woodwork, walls and windowsills
• Before entering, always knock on resident’s doors and respect their privacy during the cleaning process
• Before entering, always knock on public restroom doors and wait for a response before beginning the cleaning process
• Maintains equipment and supplies needed to perform work in a clean and orderly condition
• Responsible for transporting supplies, to include clean and soiled linen, to the appropriate storage and collection areas
• Responsible for trash collection and removal and for maintaining trash receptacles and collection areas in a clean, sanitary manner

Essential Duties: Laundry

• Responsible for collecting, cleaning and redistributing the community laundry
• Responsible for properly sorting, washing and drying linens following the approved laundry procedures
• Responsible for folding, counting and stacking linens following approved laundry procedures
• Responsible for routinely inspecting linens for wear and tear, identifying worn and torn linens and following the community’s Standard Operating Procedure for damaged linens
• Responsible for maintaining the commercial laundry in a clean, orderly and sanitary condition

Essential Duties: Resident Care

• Assists Care Managers and Department Coordinators with resident care when requested
• Practices positive resident relations following our Sunrise Shared Values; respond to resident requests and direct resident feedback and requests to immediate supervisor and or Care Manager
• Reviews, reads, notates and initializes Daily Log to document and learn about pertinent information and any resident’s physical and behavioral changes

Essential Duties: Safety and Risk Management

• Ensures cleaning chemicals are kept stored and locked when not in use
• Ensures any cords, carts, equipment and other hazards are kept out of the way at all times, not blocking exits and in compliance with fire codes
• Partners with community team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations
• Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers,

MSDS (Material Safety Data Sheets) and Lockout Tagout procedures

• Maintains equipment and supplies to avoid waste, damage to areas and equipment and to prevent accidents
• Complies with all infection control techniques, placement of bio-hazard containers and removal techniques, procedures and policies
• Maintains communication with Supervisor regarding inventory of products and services per Sunrise procurement procedures and service standards

Essential Duties: Environmental Adaptability

• Team members may be exposed to blood and or body fluids with potential exposure to hazardous materials and infectious diseases
• Working in an environment that may have possible exposure to unpleasant odors; possible exposure to chemicals as identified in the MSDS manual and continuous exposure to residents who may be ill, confused and having unpleasant days

Essential Duties: Training, and Contributing to Team Success

• Actively participates as a member of a team and committed to working toward team goals
• Demonstrates in daily interactions with others, our Team Member Credo
• Committed to serving our residents and guests through our Principles of Service
• Contributes in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops
• Attends regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor / Department Coordinator

Classification and Training Required

Classification: Non-Exempt

• This position is non-exempt and is subject to the overtime rules under the Federal Fair Labor Standards Act and all state wage and hour laws and regulations

Sunrise University and Other Required Training

• Fulfills all required training within the required timeframe, including the completion of all Sunrise University training and study application appropriate for the position.
• Completes all training required by the state or other regulating authorities including ongoing training per regulations

Physical Activity and ADA Requirements

In an 8 hour workday, team member may stand / walk:

• Hours at one time: 2 - 4
• Total hours / day: 6 - 8

In an 8 hour workday, team member may sit:

• Hours at one time: 0 - 1
• Total hours / day: 0 - 2

In an 8 hour workday, team member may drive:

• 0 minutes, one to two times a week

Team Member will support / assist: (Maximum lbs)

• Frequently: 50 lbs
• Occasionally: 150 lbs

Team Member will lift / carry (Maximum lbs)

• Frequently: 40 lbs
• Occasionally: 70 lbs
• Height of lift: 3 feet
• Distance of carry: 60 yards

Team Member will use hands for repetitive:

• Simple grasping, pushing and pulling, fine manipulation

Team Member should be able to:

• Bend: Frequently
• Squat: Frequently
• Kneel: Frequently
• Climb: Frequently
• Reach: Frequently , 3 feet

Acknowledgement

Essential Duties and Functions:

• Sunrise considers the health and safety of its residents, family members, and team members as its highest priorities. There may be national emergencies or other situation that pose a direct threat to the health and safety of these individuals which require enhanced infection control protocols. To address these situations, the following additional duties may be required from time to time , as directed by management, and as permitted by applicable federal, state or locals laws:
• Participate in mandatory vaccine programs, such as COVID-19, tuberculosis (TB) or flu vaccinations;
• Participate in testing requirements, such as COVID-19 testing, TB testing, or fit-testing (e.g. respirators);
• Use designated Personal Protective Equipment ("PPE") (e.g. respirators, face coverings, gloves, gowns, and other PPE);
• Other essential duties and functions that may be assigned.

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

COVID-19 considerations:
All Sunrise employees must be vaccinated against COVID-19

Ability to commute/relocate:

• Newtown Square, PA 19073: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: One location

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