Hotel Room Attendant - Part-Time Job at Hollywood Casino at Charles Town Races
Hollywood Casino at Charles Town Races Charles Town, WV 25438
Overview:
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Come, join us. It’ll be fun. Your daily responsibilities include:
CERTIFICATES, LICENSES, REGISTRATIONS
OTHER QUALIFICATIONS
PHYSICAL DEMANDS
The noise level in the work environment can vary from quiet to somewhat noisy. Something to leave you with:
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
Click HERE to learn more about our career opportunities, programs, benefits, etc.
Equal Opportunity Employer
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Come, join us. It’ll be fun.
- Cleans and services the guest rooms in a timely and organized manner according to hotel standards. Self-inspects and double-checks!
- Notifies supervisor or Guest Reception Desk as appropriate when service is complete so that rooms may be sold and occupied.
- Reports any rooms unable to be serviced within established time standards to supervisor.
- Reports needs repairs, non-functioning or missing equipment or room items to supervisor or others as instructed by departmental standards.
- Maintains linen carts and/or closets in a neat, clean and orderly manner in accordance with departmental standards. Maintains Par Levels of supplies in assigned area; reports needs to supervisor before critical shortages occur.
- Maintains security of equipment, keys and supplies at all time.
- Reports lost and found items immediately to Housekeeping Manager
- Maintains a productivity level not to exceed 30 minutes per room serviced
- Follows any procedures for team cleaning or self-inspection programs in place
- Responds quickly and courteously to guest requests.
- Follows all company/department policies and procedures, Standard Operating Procedures.
- Thoroughly familiar with all related HAZCOM information and Emergency Procedures; MSDS for any chemicals in use, Blood Borne Pathogen prevention and response. Follows all Safety handling procedures.
- Presents a professional image at all times through appearance and behavior.
- Actively participates in all hotel meetings, training, task forces, programs, etc.
- Protect and preserve assets of the HCCTR
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REASONING ABILITY
Ability to follow verbal directions and organize the work day as required
CERTIFICATES, LICENSES, REGISTRATIONS
Must qualify for licensing with the West Virginia Racing Commission.
OTHER QUALIFICATIONS
Must be able to express hospitality, either in verbal or through expression to guests and fellow employees
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Since cleaning is the major responsibility of this position, Suite Attendants spend a significant portion of their workday involved in the following: unlocking, opening, pushing, pulling, lifting, bending and stretching.
- The vast majority of the time is spent moving about the property in order to clean guest rooms, and this is usually accomplished by walking.
- Communication skills are necessary some of the time in order to interact with hotel guests or staff.
- In addition to operating a vacuum cleaner, Room Attendants typically lift and pull items weighing as much as 25 pounds and pull/ push up to 200 pounds.
- Room Attendants will have the opportunity to used problem-solving abilities in a limited capacity.
- Able to see and recognize safety and security hazards and concerns and report or correct them.
- The person in this position has some opportunities to utilize problem-solving abilities.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment can vary from quiet to somewhat noisy.
We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
Click HERE to learn more about our career opportunities, programs, benefits, etc.
Equal Opportunity Employer
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