Report : Food and Beverage Manager

About Ridglea Country Club

The property on which Ridglea Country Club now stands was once owned by Bernie L. Anderson and his partner Morris E. Berney.

They operated it as a public golf course, but had dreams of seeing it expanded someday into a recreation center for the Ridglea area. The Luther Group bought the course and Clayton Luther vowed that he would build, in Ridglea, the finest country club that could be built, befitting the fine location it bears to the city of Fort Worth. He wanted Ridglea Country Club to be a place of distinction, a club typified by constant adherence to quality and dignity, which remain the hallmarks of Ridglea.

Job Summary:

Under the direction of the Family Grille Manager, the hostess is directly responsible for greeting the members with a smile as they arrive to the dining area. Directing the members to their table, pulling out the chairs and seating the members, offering either lunch or dinner menu’s and getting highchairs or booster seats as needed. The position also requires the ability to seat stations accordingly so as to ensure that the member receives the best service possible; this entails seating station evenly and timely. This may require entertaining the members until they can be sat. When this occurs the hostess should apologize and offer a beverage while the member is waiting.

Responsibilities to include:

• Manage the door professionally and efficiently
• Maintain a positive and professional attitude
• Maintain inventory supplies
• Assign table sections to servers on a daily basis; seat members and their guests by alternating stations.
• Inform each table who their server that evening.
• Present menus and a wine list to each table
• Assist with refilling water glasses and bussing tables
• Walking the dining areas to be a second set of eyes for the servers
• Ensuring that all menus are clean and stain free (replacing bad menu inserts)
• Maintaining of the nightly reservation sheet and recording in daily journal
• Acknowledge and recognize members by last name
• Thanking the members by last name and invite their return
• Closing duties to include: cleaning and storing of all menus, organization of podium and assisting with filling out the nightly closing shift report
• Inform management of all positive and negative member feedback

Experience and Qualifications:

Position requires lifting of up to 50 pounds on a regular basis. Must be able to stoop and bend on a regular basis.

Prior Food and Beverage experience.

Current TABC Certification

Uniform Standards:

Professional Business Attire: Black Ridglea Polo, black slacks, and professional closed toe shoes(non slip). Hair to be kept back and only stud earnings are acceptable.