Host Job at Canopy by Hilton San Antonio Riverwalk
Canopy by Hilton San Antonio Riverwalk San Antonio, TX 78205
Job description
Location: Canopy San Antonio
Summary:
The Host/Cashier is responsible for friendly and professional service to guests through detailed knowledge of the menu, specials, and hotel amenities. The Host/Cashier also should ensure a guest is satisfied with their entire experience in the restaurant.
Responsibilities:
- Greeting guests in a warm and professional manner
- Understand and comply with uniform standards
- Effectively assigning servers to sections
- Utilizing rotational seating standards
- Managing reservations
- Communicating special accommodations to servers and managers
- Maintaining the entryway to the restaurant
- Professionally seating and assigning guests to tables
- Knowledgeable of both food and beverage menu
- Communicating 86’d items and specials
- Effectively entering orders through the POS system
- Verifying payment methods and responsible cash handling methods
- Completing side work duties and cleaning tasks
- Ensuring that quality checks are complete upon departure
- Any other task assigned by management
Other information:
COMPETENCIES
- Creativity
- Integrity
- Organization
- Adaptability
- Likability
- Listening
- Customer Focus
- Team Player
- First Impression
- Persuasion
- Oral Communication
- Energy
- Ambition
SKILLS
- Multitasking
- Customer Service
- Knowledge of daily specials, menu, and 86’d items
- Cash Handling
- Managing payment through POS system
- Cleaning and restocking needed items
EDUCATION/EXPERIENCE
- Guest Service Experience Preferred
WORKING CONDITIONS
- Standing and walking for over 6 hours and lifting over 10 lbs. consistently
- Ability to lift up to 25 lbs. occasionally
- Ability to See, Hear, and Speak
Job Types: Full-time, Part-time
Pay: $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Physical setting:
- Fine dining restaurant
Shift:
- 8 hour shift
Work Location: One location
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