Hospitality Manager-FOH Job at The HUB Stadium

The HUB Stadium Auburn Hills, MI 48326

The Hub Stadium is a spacious, high-energy, restaurant and entertainment venue offering guests a unique experience for Team Building, Corporate gatherings, Birthday parties, Weddings, Showers, Holiday Events AND ALL THINGS FUN! We are looking to bring on someone who can match our energy! We couldn't be more excited and are looking for motivated FOH Restaurant Managers in our Auburn Hills location to help us build our awesome team! If you're looking for an exciting career, consider joining out team!

Check out our website: TheHUBStadium.com

We strongly believe in a solid work/life balance and we are offering a competitive salary, health/vision/dental insurance, and a very reasonable schedule. We only hire professional, polished individuals in the hospitality industry who are looking for an outstanding career.

Our Restaurant Managers ensure we are delivering gracious hospitality in all Front of House departments of The HUB Stadium and lead, coach and inspire their team members to do just the same.

Your responsibilities include maintaining the venue's revenue, profitability and quality goals. You will ensure efficient operation, as well as maintain high productivity, quality, and customer-service standards.

To be successful in this role, you’ll need skills and experience in front-of-house management. Must be able to handle the pressures of simultaneously coordinating the dining room with a wide range of entertainment activities and recommend appropriate solutions to restaurant problems.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment while providing superior customer service.

Responsibilities:

  • Provide inspirational leadership with an emphasis on operations, food and service quality, people development, hospitality, cleanliness, and sales/profitability.
  • Lead pre-shift meetings to communicate daily Chef Recommendations, policy updates, and general information to inspire the restaurant team
  • Champion the guest experience while instilling a culture of guest first hospitality.
  • Support in-house training initiatives, monitoring training processes to ensure quality and consistency.
  • Ensure that private events, catering, and banquets are properly executed.
  • Control cash and other receipts by adhering to cash handling and recognition procedures in accordance with company policies and procedures.
  • Continuously develop and motivate the team to deliver legendary customer service.
  • Ensure the company's policies and procedures are properly executed.

Qualifications:

Minimum 3 years of high-volume restaurant management experience

Excellent leadership skills and sound business ethics

Great oral and written communication skills

Strong interpersonal and conflict resolution skills

Must be self-motivated and guest focused

Excellent organizational/time management skills

Results driven and able to meet deadlines

Familiar with touch screen POS systems including backend reports

ServSafe Manager preferred, ServSafe Food Handler preferred

Ability to work opening, mid, and closing shifts at the restaurant

Ability to stand and walk for up to 10 hours per day and able to lift and carry up to 40 pounds

Able to supervise up to 20+ employees per shift

Additionally:

******Competitive salary based on experience with opportunity for growth*****

Medical, dental, vision insurance.

Commitment to work/personal life balance. Closed major holidays

Shift meals, discounts and free parking.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift

Weekly day range:

  • Weekend availability

Application Question(s):

  • Do you have at least three years experience in management in food and cocktail /bar service?
  • Do you have at least 3 years of experience in Full Service Dining FOH Management?

Work Location: In person




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