The Coordinator manages all the administrative needs for the Hospitalist department and physicians including clinical schedules, quality, revenue and patient-related reports, and day-to-day operation of the department. The Hospitalist Program Coordinator has the responsibility to facilitate the development and execution of Hospitalist initiatives. The position is responsible for the management of multiple priorities that impact patient care, quality, cost, risk and patient satisfaction. The position is also responsible for data collection and organization of aggregate quality information, as well as preparation and analysis of statistical data that affects quality and utilization of resources. Responsibilities include assuring compliance.

Responsibilities

• Serve as the point of contact between the hospital, and the physicians as it relates to administrative functions (team scheduling, meetings, paperwork, calendar, etc).

• Create and distribute the hospitalist schedule.

• Consistently role model the highest level of customer service to all Physician customers.

• Support the Medical Director in scheduling meetings and ensuring attendance for hospital. This includes team meetings, hospital committee meetings, Joint Operating Committee meetings, and community outreach meetings. Room reservation and food service should be provided as appropriate. Also, keep meeting minutes at team functions.

• Work with the personnel to track committee membership and attendance record for team physicians on various assigned committees.

• Support Medical Director and recruiter in scheduling physician interviews and related logistics.

• Assure on-boarding logistics are in place for new physicians.

• Follow-up with staff to make sure the physicians have pagers, keys, and badges before work and that the pager number is available to the hospital units.

• Keep an updated contact list of the hospitalists, and forward appropriate correspondence.

• Order office supplies through the Sound on-line Staples system. This includes general supplies, business cards, toner cartridges, and various other items.

• Forward billing queries, deficient records notices, death certificates requiring signature, and other medical records information to the appropriate physician to facilitate their completion. • Support Medical Director to forward patient care, staff, and other concerns and issues from outside the program to the Regional Chief Medical Officer and Vice President to be handled appropriately by them.

• Support HRNs as directed and required.

• Assist hospitalists with making sure they have access to the hospital and computer systems and can get to records to which they will need access.

• Support the Medical Director in any special projects for the hospitalists as directed and required including: o development of program manual for team physicians; o collection of relevant data to measure physicians

• Maintain monthly statistical reports for Director and Medical Director.

• Maintain and track AP records (CME, dues, and subscriptions for physicians and mid-levels). • Collaborate with Director and Medical Director on decisions regarding office operations.

• Maintain accurate physician and mid-level provider files (documentation, licensure, etc.).

• Assist with ED Throughput calculations involving physician annual bonus.

• Possess working knowledge of practice management software.

• Serve as Kronos backup.

• Maintain up to date education information for physicians and midlevel providers.

• Maintain up to date web page and directory for department.

• Assist with projects as assigned by Director and Medical Director.

• Assist with coordinating and maintaining effective office procedures and efficient workflow.

• Provide community primary care physicians a notice of admission to improve patient satisfaction. • Complete other administrative duties as assigned in a timely and accurate manner.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact) The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department’s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients. Competency Statement Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist. Common Duties and Responsibilities (Essential duties common to all positions) 1. Maintain and document all applicable required education. 2. Demonstrate positive customer service and co-worker relations. 3. Comply with the company's attendance policy. 4. Participate in the continuous, quality improvement activities of the department and institution. 5. Perform work in a cost effective manner. 6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations. 7. Perform work in alignment with the overall mission and strategic plan of the organization. 8. Follow organizational and departmental policies and procedures, as applicable. 9. Perform related duties as assigned.

Education

• Associate's Degree (Required) Experience: 1 year in an administrative healthcare type position or other relevant experienceExperience: 1 year in an administrative healthcare type position or other relevant experience

Credentials

• No Certification, Competency or License Required

Work Schedule: Days

Status: Full Time Regular

Location: Greenbrier Valley Medical Center

Location of Job: US:WV:Ronceverte

Talent Acquisition Specialist: {lpl:JobRequisition.Position.Recruiter}