Summary

Home Comfort Advisors identify customers’ needs to accurately design and price heating & air conditioning systems for residential applications.

Essential Functions

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  Responsible for handling all sales leads (self-generated and furnished by the Company) in a timely and professional manner and communicating the disposition of each lead with the Director of Sales
• Accurately design and quote solutions for residential customers
• Responsible for executing proper follow up procedures with every customer
• Ensures that customer expectations are met and kept throughout the duration of the project to ensure complete customer satisfaction
• Develop and maintain sales that meet or exceed the profit margin and closing ratio goals assigned by the Director of Sales
• Make recommendations to the customer regarding the different options they must resolve their wants and needs
• Communicate to the consumer on the proper operation and maintenance of the installed equipment
• Answer related questions as to operation, features, and functions to the homeowner
• Identify new business opportunities by performing direct sales activities and provide support to the administrative personnel as needed

Qualifications

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  At least 5 years of in-home sales experience with a proven track record of success
• Excellent communication and presentation skills
• Ability to operate in a dynamic and fast-paced environment
• Excellent interpersonal, communication and analytical skills
• Ability to properly engineer a job, perform heat load calculations and determine proper equipment sizing
• Highly organized with exceptional follow-through abilities
• Knowledge of HVAC and Trane products preferred
• HVAC Sales is a huge plus

Physical Activities & Requirements

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  Physical Strength: Walking, sitting, bending, kneeling, crawling, stooping, climbing ladders and stairs and lifting and carrying up to 10 lbs. occasionally
• Environment: Work in office setting and customers’ homes including tight areas such as crawl spaces and attics. Work in varying temperatures from climate-controlled buildings to non-climate-controlled areas occasionally with extreme temperatures

Please note that any offer of employment is conditional upon successful completion of a background check, drug screen, and motor vehicle record review (as applicable).

Reliable is proud to be an equal opportunity employer, celebrating diversity and creating an inclusive environment for all employees. We do not discriminate in our employment practices based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, pregnancy or related condition, marital status, military or veteran status or any other basis protected by federal, state, or local law.