Home Care Services Senior Supervisor Job at Casa Central Social Services
Seeking an organized, reliable supervisor with experience in Social Work, Home Care, Health and Human Services preferred. This individual will provide direct supervision, training and consultation to a team of five (5) Home Care Supervisors. They will work with the Director of Home Care Services to monitor and evaluate day-to-day operations; ensuring that day-to-day service delivery is provided efficiently and in accordance with contractual and agency expectations, as well as best practice standards. This position offers competitive pay, medical, vision, dental, paid time off, 401K and other voluntary benefits.
Position Highlights
- Provides supervision, training and consultation to a team of five (5) Supervisors. Provides direct and indirect supervision to Home Care Aides when needed. Provides orientation and program-related training to newly hired staff, under their supervision.
- Maintains and demonstrates thorough knowledge of all Administrative Codes that govern the Illinois Department on Aging (IDOA), including Title 89: Social Services Chapter II: Department on Aging Part 240 Community Care Program, In-Home Services to ensure the program is in full compliance with requirements.
- Provides consultation to supervisors regarding difficult or complex participant or personnel issues.
- Manages new participant referrals and coordinates the assignment of supervisors/ and home care aides in order to initiate services in a timely manner. Routinely coordinates and monitors the service schedules and assignments of Home Care Aides.
- Works in collaboration with supervisors to obtain and review all required monthly program information (participant, service and staff related) according to deadlines. Reviews and collates reports, while confirming accuracy and comprehensiveness of the information. Based on monthly reports, provides recommendations or improvements to the Director.
- Ensures that all HCA personnel and participant files are well organized, accurate and up-to-date to reflect all activities, according to IDOA requirements. Ensures that private pay participant files are also well organized, accurate and updated to reflect all service provision and other activities, according to IDPH requirements.
- Works on other Adhoc projects as assigned by the Director of Home Care Services.
For a full description of the Home Care Services Senior Supervisor, please click here to find all job descriptions in alphabetical order.
COVID-19 Vaccination Policy: Casa Central requires all new hires to be fully vaccinated by the first day of employment or be fully vaccinated within 60 days of hire date.
Employee Rights under the Family and Medical Leave Act
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Experience
Preferred- Supervisory Experience
- 2 year(s): Home Care Services
Education
Preferred- Bachelors or better in Social Work or related field
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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