Help Desk Job at Salem Solutions
Do you have experience in resolving technical issues Would you consider yourself well organized and a clear communicator If so, we are currently seeking a Help Desk Technician that will be able to support customers via phone, email and personnel request! This role would be located in Albany, New York!
Job Responsibilities:
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Job Responsibilities:
- Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems.
- Assist in tracking help desk calls pertaining to application, networking, and system problems and issues.
- Identify, research and resolve technical problems.
- Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware.
- Assign username, password and access right permissions for multiple application.
- High school diploma or GED required
- Excellent organizational, written, and verbal communication skills.
- Must be computer literate and familiar with help desk procedures.
- Ability to install and deploy Windows based computers.
- Knowledge of Internet Explorer software usage and configuration.
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.