Help Desk Analyst Job at Insight Global
JOB DESCRIPTION
Insight Global is looking for a Help Desk Analyst for one of our premier clients. This person will serve as the first point of contact for personnel seeking technical assistance via phone, e-mail and remote support. This position will assist the Information Technology department by resolving helpdesk tickets and maintaining inventory. In addition, he or she will be responsible for onboarding of devices for new hires, asset management, offboarding management, and lifecycle management of hardware. The ideal candidate will have experience working with O365 (Teams, Exchange online, SharePoint, OneDrive). He or she will also be responsible for assisting with the backlog of tickets as well. The is a 100% ON SITE role in the Woodlands.
MINIMUM REQUIREMENTS
3-5 years of experience as a Help Desk Analyst
O365 experience (Teams, SharePoint, OneDrive, Exchange Online)
Can work independently in a fast pace environment
Strong verbal skills
DESIRED SKILLS
Any relevant certifications
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.