• Join an established, respected business and make a big impact each day
• Fantastic learning/upskilling and professional growth opportunities
• Enjoy a competitive total comp package, incl. a solid benefits platform

Please Note:

• U.S. citizenship is required for this, and for all of our client’s open roles.
• This position works 100% on-site at our client’s Exton, PA headquarters.
• This is a full-time permanent role with our client (not contract).

Cullen People --- Cullen People partners with its clients in recruiting for their open career opportunities.

Our Client --- Our client transforms leading edge technologies into sophisticated, cost-effective solutions for the Commercial Air Transport, Military, and Business Aviation Markets. With over 30 years of experience in the aviation industry, our client is committed to developing and supplying the highest quality avionics.

What You Will Do

• Configure/Deploy workstations & end-user devices; assists users w/initial set-up
• Provide user tech support, troubleshooting both hardware and software issues
• Diagnose issues with laptops, desktops, printers, as well as with the server/network
• Manage user accounts, leveraging tools like Active Directory, O-365, and others
• Communicate professionally/timely to ensure superior customer service to all users
• Arrange service by software/hardware vendors to repair and/or replace products

Physical Requirements

• This role involves sitting/walking/bending, & ability to operate various equipment.
• Occasional lifting and carrying items up to 50 or more pounds

What You Bring To This Role

• U.S. citizenship is required
• Must be able/willing to work 100% on-site in Exton, PA
• Bachelor's degree in IT, Computer Science, Computer Engineering, or equivalent
• IT certifications are a big plus
• Knowledge of/Experience w/VMware, Linux, ASP.NET, & remote desktop apps a plus
• Can troubleshoot PCs, telecom, mobile phones, tablets, printers, & basic network
• Working knowledge of MS Windows, MS Server, Microsoft 365, SharePoint, Active Directory, Group Policy, and Windows Domain Services (such as Print, DHCP, DNS)
• Friendly; Collaborative; Customer-Focused; Analytical; Organized; Problem Solver

Our client is an Equal Employment Opportunity and VEVRAA Employer.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• This position is 100% on-site --- Are you able and willing to work 100% on-site in our Exton, PA facility?
• U.S. citizenship is required for all of our client's roles. Are you a U.S. citizen?
• What base salary range are you targeting? (Non-specific/ambiguous responses responses will disqualify the application.)

Education:

• Bachelor's (Required)

Experience:

• IT support: 1 year (Required)

Work Location: In person

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