Guest Experience Agent -Holiday Inn Express Galleria Ballpark ($14/hour ++) Job at Buckhead America Hospitality
Description:
Why work with us?
- Competitive Wages
- Paid Vacation for Full and Part Time Associates, With Cash Out Options
- Quarterly Bonus Opportunity For All Associates
- Anniversary Bonuses
- Medical/Dental/Vision Benefits offered at 25 hours+, Company Pays 60%
- Medical Telehealth Paid For 100% By Us
- Accommodating Work Schedules
General Responsibilities
- Stay guest focused and nurture an excellent guest experience.
- Answer telephone, make reservations, check guests in, check guests out.
- Act as hotel concierge for guests.
- Act as communication hub for hotel and guest liaison with other departments.
- Knowledge of the local area to provide recommendations to guests.
- Understand and follow all safety procedures.
- Understand and follow all Guest Services operating procedures.
- Has a minimum one (1) years of customer facing experience.
- Effective verbal and written communication skills in English.
- Willing to work weekends and holidays based on business needs.
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