Greeter AdventHealth Ocala

Location Address: 1500 SW 1st Ave Ocala, Florida 34471

Top Reasons To Work At AdventHealth Ocala

• Horse Capital of the World

• Driving distance to Gainesville, St. Augustine, Orlando, Tampa, Sarasota

• Part of the community since 1898, providing healthcare to Marion County for over 120 years

• Florida Hospital Ocala offers a broad spectrum of services, with programs that are nationally recognized and accredited

• Spectacular springs throughout the county

Work Hours/Shift:

Part Time Days

You Will Be Responsible For:

• Appropriately greets each patient and/or visitor who enters the Palmer Lobby and delivers consistent excellent customer service.

• Meets the needs of those who enter the Palmer Lobby and follows through with requests for escort, transport or service recovery.

• Maintains an adequate inventory of wheelchairs in the Palmer Lobby to meet customer needs. Accurately maintains maintenance on wheelchairs when needed working with Facilities.

• Maintains and safeguards a current daily pre-admit list to refer to prior to giving directions or escorting customers to destinations.

• Maintains positive working relationship with volunteers by assisting with accurate in-house phone list, providing updates for the Information Desk resource index book, supporting and following through with volunteer concerns, needs and requests.

• Maintain appropriate par levels of Munroe Regional literature, maps, general information and service line brochures for distribution to customers when requested.

• Provide service recovery to customers by providing accurate information and referring customer concerns to appropriate department.

• Operate the company vehicle for shuttle/golf cart in a safe, efficient, customer orientated manner. Making rounds in the front parking lots every 5-10 minutes not exceeding the speed of 5mph and obeying all traffic regulations.

• Complete daily AM/PM shuttle/golf cart safety check-off list and maintains fuel receipts for monthly reconciliation with Department purchasing VISA card with the Executive Director of Volunteer Services.

  
  

What You Will Need:

• High School Diploma or equivalent

• One year experience working with the general public.

• Safe driving record.

• Multi-person transportation service preferred.

• Valid Florida Driver's License

Job Summary:

Greeter and shuttle driver responsibilities include a compassionate, caring attitude. Practicing a safe and quality workplace by adhering to all rules and regulations regarding vehicle and transport safety. Will be proficient in AIDET, customer service, wheelchair transport and shuttle operations. Major duties include a 10-point vehicle safety checkpoint prior to each shift, safe operation of vehicle, and patient, visitor and customer assistance in and out of shuttle when needed. Provide relief to Lobby Greeter when requested by management to transport, direct and escort our AdventHealth customers. Work well as a team and ability to work independently.