Summary of Position:

The Outside Service associate is responsible for ensuring that our golf guests have a memorable golf experience by providing a cheerful assistance with the guest's equipment.

Essential Functions:

• Work closely with inside golf staff regarding all group events by obtaining details about the event and following through with assistance in providing bag tags and cart signs.
• Follow procedures regarding bag storage operations.
• Greet all guests including non-golfers as they walk through the staging area.
• Stage golf carts for daily play.
• Assist guests with equipment to and from parking lot.
• Load and unload bags on carts from guest’s carts and bag storage.
• Properly maintain golf carts (charge battery, check tire pressure, etc…).
• Assist cart washers with detailing.
• Assist retail staff with the moving of boxes, 30 pounds or larger, from storage to pro shop.
• Assist other departments with special events.
• Perform general cleaning tasks.
• Other tasks as assigned by managers and/or supervisors.

Qualifications:

Education: High School Diploma or equivalent preferred.

Experience: N/A

Certificates or Licenses: N/A

Knowledge, Skills, and Abilities:

• Ability to maneuver a golf cart through congested areas
• Ability to lift golf bags in and out of carts
• Ability to walk up and down steep cart paths
• Ability to work during adverse weather conditions.
• Ability to replace water jugs when empty, lifting 20-30 lbs.
• Knowledge of the game of golf (rules and etiquette).
• Ability to tolerate different weather conditions (90% of time spent outdoors.)

Personal Characteristics:

• Behaves ethically.
• Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
• Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review.)