Untitled Supper Club is seeking an experienced General Manager. This is both a challenging and rewarding position. The General Manager oversees a staff of up to 100 hourly and salaried staff members. The General Manager will need to be proficient in execution and/or oversight of the following-

• General floor operations, service and event execution.
• All staff scheduling.
• Ongoing training of staff. Discuss areas of improvement for different departments and develop ways to backfill those skill sets.
• New staff training. Untitled team needs to develop a manual and/or handouts with a daily outline of focuses to streamline the training process for all positions.
• Hiring new staff. The GM should second interview all FOH staff prior to onboarding.
• Maintaining health, hygiene, uniform and safety standards for all staff..
• Strategic planning of daily operations, revenue growth, marketing, entertainment, staffing, etc.
• Ensure staff is clocked in appropriately, spreadsheets are filled out correctly and tips are entered in correctly. Assist Financial Controller when information is missing or incorrect, and adjust accordingly to prevent recurrence.
• Party paperwork. The GM should ensure private events are being rung in correctly, all paperwork is being filled out entirely, and tip sheets are completed correctly.
• Continued analysis of price points and product offerings.
• Quality Control. Everything we do at Untitled should impress and delight. It is the responsibility to uphold this standard in every aspect of what we do.
• Continued development of all salaried Untitled team members.
• Identifying key opportunities for improvement and taking swift action.
• Marketing/Events. It is important that the GM lead the charge relating to Marketing and PR. The GM should constantly be ideating on programmed events and daily specials, as well as acting as liaison to the Marketing and PR teams.
• Oversight of the sales team, including but not limited to lead tracking, problem resolution, tracking sales actuals to budget, etc.
• Direct reports include Executive Chef, Event Sales Managers, A/V Manager, and all FOH Managers (operations, beverage, client relations, etc).

Job Type: Full-time

Pay: $85,000.00 - $95,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Fine dining restaurant

Shift:

• 10 hour shift
• 12 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location

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