Pieology Pizzeria General Manager (GM)

At Pieology all our teammates are on a journey of trust, creativity, inspiration and community. We work hard to create a fun, expressive and delicious experience for our guests, and it all starts with people like you. Being part of our team means celebrating pizza and showing respect. It means feeding people and their imagination. But most importantly, it means having an experience that can help to craft your future. Ready to start your journey? Together we can make a difference, one pie at a time.

We are an independently owned and operated franchise of Pieology Pizzeria.

General Manager Primary Duties

The General Manager is the person responsible to optimize profits through sales building, cost control and people development within their restaurant. They should work to increase guest satisfaction and manage all operational issues ensuring Pieology Pizzeria standards of quality and service are met.

General Manager Responsibilities

• Is of high integrity and treats all employees with honesty, respect, and dignity.
• Manages shifts which include daily decision making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness.
• Provides employees with positive and negative feedback and takes appropriate action.
• Provides direction to employees regarding operational and procedural issues.
• Ensures food and beverage quality by maintaining high levels of cleanliness, organization, storage, and sanitation of food and beverage products.
• Prepares for new menu item implementations. Trains employees on new menu item implementations. Ensures recipe adherence and timeliness of product delivery to guests.
• Ensures ongoing hiring and development of staff. Implements manpower plan for effective staffing.
• Trains, coaches and provides regular performance feedback (positive and corrective) to motivate and improve the performance of all employees.
• Ensures that proper cash handling procedures are followed.
• Ensures safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event a guest or employee is injured.
• Ensures that proper security procedures are in place to protect employees, guests and company assets.

Knowledge and Skill Required

• Must be at least 18 years old
• High School diploma or equivalent. 4 year college degree a plus
• Minimum of 2 years experience as a Manager working in a full service restaurant, fast casual or fast food restaurant.
• Excellent verbal and people development skills
• Financial/analytical aptitude including planning, budgeting, scheduling and P & L management.
• Organizational, planning, and time management skills.
• Proven Team building skills/track record.

• Available to work 45 hours per week

• Must have reliable transportation, a valid driver’s license and proof of insurance.

• Ability to lift and/or move 50 lbs.
• Must be able to stand for long periods of time, bend, and stoop
• Ability to operate a computer and other productivity tools such as: calculator, copy machine and computer printer, cash register.
• Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
• Vision abilities to include: distance, close, color, depth, peripheral as well as the ability to adjust focus.

General Manager Benefits

• Generous Quarterly Bonus Program
• Paid Time Off
• Book Scholarship Program –If you are a student please ask for further details!
• 401K/Profit Sharing Plan
• 50% off meals while working
• 20% family discount at all our locations and brands while employed
• Competitive Health, Vision and Dental Insurance for Full Time employees
• Birthday and Anniversary Recognition
• Incentives & Promotions throughout the year
• Paid Holidays

Job Type: Full-time

Salary: Based on Experience

About the Franchise Company

We are a family owned & operated franchise company operating three brands that has been in business since 1991. We have nearly 50 locations with a lot of growth and advancement opportunities. We are passionate about leaving our mark on the community, which starts with taking care of our team members so they can take care of our guests! We believe in growth, so we actively support your advancement as both an employee and a person by bonus opportunities, generous employee discounts, scholarships, and a positive work/life balance.