Hilton Garden Inn Alexandria Old Town National Harbor is looking for a full-time General Manager.

Hilton Garden Inn Alexandria is located two blocks from King Street Metro with easy access to Washington DC, National Harbor and Reagan National Airport. Take a 5 minute walk to King Street to shop, ride the King Street Trolley, and visit the George Washington Masonic National Memorial. Guests can enjoy our rooftop terrace and all day dining.

HOTEL GENERAL MANAGER

Position Summary:

Responsible for overall operations of the hotel; including generating revenues and profits, providing exceptional guest service and maintaining operational standards.

Essential Functions:

1. Develop, administer and control the hotel revenue and expense budgets.
2. Analyze Profit and Loss and General Ledger statements.
3. Review and approve the hotel payroll.
4. Authorize direct bill accounts and monitor the administration of accounts receivable.

5.Responsible for Accounts Payable and ensuring timely weekly processing.
6. Provide direction, input and approve the hotel marketing plan.
7. Review guestroom inventory management to ensure maximization of guestroom/suite revenue.
8. Ensure proper selection, training, counseling and motivation of hourly employees. Hire, train and motivate management employees.
9. Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with all guest services and facilities.
10. Monitor results of guest comment cards. Take appropriate corrective actions.
11. Respond and follow up on all written guest complaints.
12. Maintain and active and visible position in the hotel.
13. Develop and maintain rapport with competitor hotels, the Visitors Bureau, Chamber of Commerce, etc.
14. Conduct regular sales and staff meetings.

15. Responsible for weekly forecasting: revenues, labor and expenses.
15. Ensure responsibilities and goals of managers are adhered to.
16. Ensure guest service in all areas meets hotel standards.
17. Approve of employee schedules.
18. Responsible for a safe working environment to reduce the risk of injury and accidents to employees and guests.
19. Ensure accident reports are promptly completed in the event of employee or guest injury.
20. Audit to ensure guestrooms, public spaces, grounds, work, and kitchen areas meet sanitation and cleanliness standards.
21. Adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.

Education and Experience:

- Previous hotel supervisory experience.

- Profitsword experience a plus.

Skills and Abilities:

- Ability to communicate clearly and respond promptly.
- Ability to maintain a calm demeanor in a fast-paced environment.
- Ability to multi-task.

- Ability to handle any emergency.

Job Type: Full-time

Pay: $125,000.00 - $135,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Weekend availability

Supplemental pay types:

• Bonus pay

Experience:

• Hotel management: 1 year (Required)

Work Location: In person

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