The HoneyBaked Ham Co. & Café of Jackson is seeking an energetic and charismatic person that has proven leadership skills. This is a hands on position and an amazing opportunity for the right dynamic and multi-tasking person that takes pride in their career and is interested in family friendly hours in a great working atmosphere. The General Managers leads store operation and performance through store associate team. Responsible for achieving performance goals, company sales and profit objectives and staff development.

ESSENTIAL FUNCTIONS:

• Communicates Company's vision and provides direction to ensure store operation is aligned with the Company's Strategic Plan
• Recruits, hires, trains, and develops players for all in-store positions that can achieve Company Strategic Plan and initiative.

Leads the introduction and execution of all sales and new product initiatives Builds store sales by cultivating relationships in the business community and initiating local store marketing campaigns

• Develops Holiday Store Plan to ensure sales and operational performance goals are achieved

Ensures compliance with operational standards, company policies, and federal, state, and local laws and regulations. Upholds and enforces safety and security standards at all times

• Monitors sales growth and cost control of the store against the budgeted expectation and historical performance, to ensure that profit goals are met.
• Maintains and exceeds customer satisfaction to build brand loyalty

Prepares sales forecasts along with production planning to ensure inventory management and proper ordering and receiving of product and supplies

• Completes all administrative duties for the store, including timely reporting of information and incidents.
• Presents a consistent professional image of the store facility and associates by maintaining all sanitation and appearance standards
• Communicates and stays updated on all marketing and promotional materials. Executes marketing and sales programs following guidelines.
• Ensures a respectful workplace, which exhibits the company values.
• Creates and develops a high performance team that performs in harmony with Company Values.

OTHER FUNCTIONS:

• Trains others and performs all operational duties in the store to include equipment operation, product preparation and customer service.
• Attends meetings as required, which may include travel or over night stays
• Trains new managers and provides management coverage at other stores as needed
• Prepares documents and reports as needed to communicate performance status and plans
• Performs other duties as required by business and departmental needs, which may include the use of a personal vehicle

KEY RESULT AREAS:

• Financial results as measured by sales growth, expenses to budget, labor cost control and loss prevention partnership
• Business Growth as measured by catering growth, fund raising, B2B gifting sales and sales promotion results
• Overall operations as measured by QAD, SOAR, swabs, product quality evaluations yields, and health inspections
• Customer satisfaction as measured by phone shops, customer feedback tools and service execution ratings Qualifications REQUIRED EXPERIENCE:
• 3-5 years of Retail or Restaurant Management experience or related field
• Experience recruiting, hiring, training, and developing employees
• Experience in growing sales and providing excellent customer service

EDUCATIONAL REQUIREMENTS:

• An Associates Degree or general business knowledge equivalent to an Associates Degree preferred REQUIRED LICENSES, CERTIFICATES, OR KNOWLEDGE:
• Basic understanding of P&L statements
• Basic computer skills with proficiency with Microsoft Word, Excel, and Outlook
• Effective verbal and written communication skills Servsafe Certification preferred

WORKING CONDITIONS:

• Requires working directly with Customers.
• Physical dexterity and mobility to perform demands of the job including working with hot torch, slicing machines.
• Requires bending, stooping, standing for long periods, twisting and lifting products and supplies. Ham production associates required to liftup to 65 pounds.

Relocation opportunities available if desired.

We are a Smoke Free and Drug Free employer offering an amazing opportunity with family friendly schedules during non-holiday time periods. Paid vacation, Bonus and Monthly Incentive opportunities offered for the General Manager position.

Job Type: Full-time

Job Type: Full-time

Pay: $48,000.00 - $54,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

COVID-19 considerations:
Employees are required to wear a mask at all times.

Education:

• High school or equivalent (Required)

Experience:

• Restaurant Experience: 4 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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