Front Office Receptionist/Filing Clerk Job at Texoma Community Center
PURPOSE
Strengthening Resiliency and Supporting Recovery
VISION
Promote and enhance access to intellectual, developmental, and behavioral health services that improve the lives of those in our community.
VALUE
We pledge to deliver quality services through partnerships with individuals, families, and community stakeholders. Texoma Community Center strives to develop and equip all staff with Trauma-Informed Care knowledge and competency-based skills. Trauma-Informed Care means treating the person as a whole, taking into account past trauma and the resulting coping mechanisms when attempting to understand behaviors.
Our goal is to provide effective treatment as well as improving the quality and impact of care.
Join a team of dedicated service providers who seek to promote the accessibility of services that improve quality of life and support self-determination for persons with mental and developmental disorders. Texoma Community Center (TCC) is one of 39 Texas Community Centers, which are governmental entities as defined by Title 7 of the Texas Health and Safety Code.
Position Summary: Provides front desk coverage to greet individuals and public, answers the phone, schedules appointments, documents crisis calls and refers to crisis team. Responsible for performing clerical and administrative duties, in a fast paced setting to ensure the efficient operation of the department. Provides clerical support and assistance to clinicians to assure accurate documentation in accordance with the philosophy, goals and objectives of Texoma Community Center. Ensure documentation is submitted in accordance with TCC standards and meets all designated requirements. Operates under trauma-informed and recovery-oriented models of care which align with CCBHC standards. Pay rate is $13.00/hr
Qualifications:
Education and/or Experience:
High School Diploma or a High School Equivalency Certificate (GED) issued in accordance with the law of the issuing state.- Two (2) years of various clerical experience
- Experience working with individuals with mental illness and/or addiction issues desirable
Certificates, Licensure, Registrations:
Current driver’s license and vehicle for use at work
Knowledge, Skills and Abilities:
Ability to speak a second language relevant to population served preferred- Must be self-motivated, organized and detail oriented
- Knowledge of Microsoft Office Suite
- Consistently practices Trauma-informed Model of Care, understands and considers the pervasive nature of trauma.
- The knowledge of cultural differences and ability to work with individuals from different cultural backgrounds.
General Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the general knowledge, skill, and/or ability required:
Ability to add, subtract, multiply, and divide- Ability to handle money/make change
- Ability to generate, read, interpret, and take action as it relates to basic financial statements, national and state regulations, operational and maintenance and organizational policy / procedures
- Ability to effectively communicate
- Ability to work cooperatively and communicate effectively to maintain good working relationships
- Ability to work with skill in identifying problems
Security/Access:
- Will have access to confidential information abiding by the organization’s privacy policies and regulations concerning this information
Equipment, Tools, Materials:
Standard office equipment- First Aid/Spill Kits
Benefits include:
BlueCross BlueShield Health Insurance- BlueCare Dental Insurance
- Mutual of Omaha Vision Insurance
- Employer paid Life Insurance
- Short-Term Disability
- Colonial Supplemental Benefits
- Wellness Credit
- Designated Paid Holidays
- Generous Paid Time Off (PTO) that begins accruing day one
- Extended Illness Leave
- Retirement Plan
- Payroll Direct Deposit
- Flexible Spending Account (FSA)
- On-site Preventive Care including Mammograms, Flu Shots and Prescriptions
- First United Bank Employee Benefits
- Student Loan Forgiveness Program
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