Front Office Patient Coordinator Job at BSM Consulting

BSM Consulting Kansas City, MO

Greater Kansas City Area

Do you want to be part of a team that’s changing lives and supporting better vision? Do you enjoy working in a professional, team-oriented environment? Are you interested in a company with great benefits and culture? If so, this may be the role for you! Discover Vision Centers is looking for front office patient coordinators. This is a patient-facing role that involves greeting patients, answering phones, managing paperwork and data entry, and providing an outstanding experience for patients.

Discover Vision Centers, part of Vision Integrated Partners, has proudly served the Kansas City region since 1973. Over the past 50 years, Discover Vision has established itself with some of the best specialists in all aspects of eye care treatment and vision correction, including LASIK Kansas City. Their doctors are known nationally and internationally for their contributions to leading-edge eye care, research, and ground-breaking technologies and solutions. Discover Vision Centers has 9 clinic locations with full-service optical shops, 3 LASIK / SMILE laser vision correction centers, and 3 eye surgery centers in Missouri and Kansas.

EDUCATION AND EXPERIENCE
High school diploma or GED required.

One year of experience as a front office receptionist in a medical office setting preferred but not required.
Experience in ophthalmology preferred.

ESSENTIAL SKILLS AND ABILITIES
High-level customer service skills.
Excellent phone skills.
Exceptional interpersonal skills with a caring, patient, and friendly attitude.
Acute attention to details.
Ability to multitask.
Enjoy working in a team-based environment.

RESPONSIBILITIES
Answering phone calls from patients, referring doctors, and vendors.
Having face-to-face interactions with patients to verify demographic and health insurance information.
Updating data in an Electronic Health Record.
Collecting payments of all types including cash, checks, and credit cards.
Prepping paperwork, mailings, and clerical duties.
Scheduling appointments and managing the office schedule.

Discover Vision Center and Vision Integrated Partners have partnered with BSM Consulting to conduct the recruiting process.


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