White Mountain Community Health Center is a non-profit providing comprehensive primary care to men, women and children, with dental care, family planning, substance abuse treatment, and support services. We exist to ensure that everyone in Mount Washington Valley can access healthcare from highly-qualified providers.

We are committed to making sure everyone who walks through our doors feels like a valued part of our community and gets the support they need to thrive, and that starts with our staff. We offer a healthy work/life balance, with family-friendly hours and a warm and supportive workplace culture. We encourage and work with employees who are interested in furthering their education and building a career.

We are looking for a full-time medical receptionist to join our administrative team!

If you are a friendly, energetic, organized "people-person" who is interested in growing in a professional medical office career, this may be the job for you! This administrative position supports the front desk and clinical staff in providing patients with a compassionate and friendly experience. Candidate must demonstrate warmth and kindness and have excellent communication skills and attention to detail.

Duties include:

• Create systems, solve problems, and oversee workflows associated with reception and check out.
• Greeting patients, answering phones, and responding to messages and emails.
• Scheduling and rescheduling appointments
• Communicating with patients by phone, text, email, and patient portal.
• Processing patient payments
• Accurately reviewing and updating patient information
• Faxing and scanning of referrals and records
• Assuring reception area and waiting room are clean and organized
• Other administrative tasks as assigned

Additional details:

• Must be proficient in computer use, including email, data entry, and accessing password-protected online accounts.
• Preference will be given to candidates with prior medical or dental office experience.
• This is a full-time position during daytime business hours Monday through Friday, with no regularly scheduled nights or weekends.
• Pay is $18 - $19 commensurate with experience.
• Anticipated start date is between January 3-9.
• We are only considering candidates who are vaccinated against COVID-19 or will be fully vaccinated before they start. Accommodation is available.

Our benefits for full-time employees include:

• Health insurance
• Up to six weeks of paid time off, including holidays and sick days
• Three months of parental leave with full pay, and in-office breastfeeding accommodations
• Three months of extended sick leave at full pay
• A retirement plan with matched contributions up to 5%
• A flexible spending account
• Life insurance
• Free in-house primary care, discounted dental cleanings and X-rays
• Educational loan repayment and educational assistance for relevant professional development of up to $5,250 a year.

We are an equal opportunity employer and encourage people of any race, religion, national origin, physical ability, gender, gender expression, age, sexual orientation, veteran status, or marital status to apply.

“I love the friendliness and openness of staff and patients alike. Every person who walks through this door is a person to us, and we care about their outcome. People know they can depend on us. I enjoy the people I work with, and what I do here and what we stand for. This doesn’t feel like just a job; it feels like family.” – BethLynn Howard, Medical Assistant

To apply, please send a cover letter and resume to Office Coordinator Deb Eastman.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement

Healthcare setting:

• Dental office
• Medical office

Medical specialties:

• Pediatrics
• Primary Care
• Public Health

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
Everyone in the building is required to wear a mask whenever they are sharing a room with another person. Vaccination is required of all staff, with accommodation available.

Application Question(s):

• Are you fully vaccinated against COVID-19? We require full vaccination prior to an employee's first day, with accommodation.

Work Location: One location

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