Looking to impact people's creativity and transform homes and lives? Our family team has been doing that for over 50 years! Carpet & Tile Mart is a 3rd-generation family-owned AND operated flooring superstore. And with 15 stores filled with fashion-forward products, we are always looking for new family members. If you want to gain employee benefits and incentives like discounts, bonus program eligibility, paid vacation and sick time while interacting with a variety of customers in the most complete flooring superstore around then apply today!

Seeking a reliable, organized Front Office Associate to assist in daily operations and clerical tasks using a positive attitude, strong work ethic, and customer service focus.

LOMAX CARPET & TILE MART - LOMAX PHILADELPHIA
199 Franklin Mills Blvd, Philadelphia, PA 19154
MARCHIE SPARKS, STORE MANAGER, 215-632-3750

Job Responsibilities:

· Handle and record payments received and/or refunded from customer transactions

· Document and update customer accounts based on interactions and orders

· Answer phones

· Create and maintain customer purchase orders

· Handle customer inquiries and complaints

· Manage installation schedules and appointments

Job Requirements:

· Previous experience in customer service, front desk, or related fields

· Basic technology and math skills for computer use and calculations

· Capable of multi-tasking in fast-paced environments

· Professionalism with team player attitude

· Great customer service

· Excellent verbal and written communication skills

· Evenings and weekends availability

· Previous sales cashier and/or administration work a plus

We look forward to you joining the Team!

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Philadelphia, PA 19154: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Front desk: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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