FRONT DESK - PRIMARY CARE MEDICAL CLINIC – FLORENCE, OREGON

SIGN ON BONUS $2500

ABOUT OREGON INTEGRATED HEALTH

Oregon Integrated Health is a Primary Care Medical Home. We have clinic locations in Portland, Eugene, Salem and Florence Oregon. Oregon Integrated Health has providers that include Medical Doctors, Naturopathic Physicians, Family Nurse Practitioners, Psychiatric Mental Health Nurse Practitioners, Counselors, Chiropractors, Acupuncture, Physical Therapy, Massage Therapy and Eugene has an Expanded Practice Dental Hygienist for our oral health program.

All of our clinic locations utilize telemedicine as well as in-office visits.

Front Desk Coordinator is the first person a patient will see when they arrive to the clinic. The role of the front desk coordinator will be to process and check in all patients that arrive for their appointment at the clinic and telemedicine. The Front Desk Coordinator will work with Clinical Providers, Patient Health Navigators, Medical Assistants and Schedulers for the patient check in process. All calls are answered by our call center through schedulers – the front desk does not answer outside calls for the clinic.

The successful candidate for Front Desk Coordinator will enjoy working with the public, possess strong interpersonal and customer service skills, and have exceptional phone etiquette. Experience working in a medical environment, medical EHR and Microsoft Office is preferred.

JOB DUTIES AND RESPONSIBILITIES:

• Greets each patient that enters the clinic – collecting the appropriate forms and information
  
• Scans, sorts and electronically files all incoming patient paperwork – OIH strives to be a paperless clinic
• Provides and documents Patient Health Questionnaires and Surveys
• Communicates with Medical assistants and providers when patients have arrived
• Creates follow up appointments for patients
• Collect patient balances and CoPays
• Manages the No Show Patient Workflow
• Enters in demographic information into patient charts
• Manages Prescription Prior Authorizations
• Manages the daily faxes
• Manages front desk inventory and ordering
• Documents all notes relating to patient care in EHR

QUALIFICATIONS, SKILLS AND ABILITIES

• Ability to type quickly with basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
• Exceptional written and verbal communication skills
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social differences
• Experience with electronic medical records

JOB DETAILS

• High School Diploma
  
• Full Time Opportunity
• 10/hr Shifts Mon thru Thurs (3-Day Weekends)
• 8 Holidays Per Year
• PTO 120 Hours Per Year
• Portland Oregon Location
• Salary $17.50 - $18.00/hour based on experience
  
• Benefits: Medical, Dental, Vision, Vacation, 401K
• Sign On Bonus $2500