Front Desk Associate Job at Burn Boot Camp - Robinson PA

Burn Boot Camp - Robinson PA Township of Moon, PA

Burn Boot Camp is looking for a fun, outgoing, positive, passionate person to join our team for the morning shift (approximately 5:15 am - 11am)

If you:

  • Are fun, positive, self-driven and team oriented
  • Have sales experience or are willing to learn and gain sales experience
  • Are adept at social media, creative, and able to coordinate social media videos, photos, and kits
  • Have marketing & social media experience or are willing to learn and gain marketing & social media experience
  • Take pride in what you do

Then this job is for you! At Burn Boot Camp, we focus on bettering our clients and our employees.

The Burn Ambassador (BA for short) is the first person our members see when they walk in the door. Burn Ambassadors are responsible for working with the team to maximize the client experience and facilitating day-to-day activities. They also work with the team to maximize category sales and the growth of our member base. There is a strong focus on sales, running the “front of house” operations, and fostering the growth of community in the gym.

Roles and Responsibilities

The below items detail what the day-to-day life of a Burn Ambassador takes.

  • Provide the full welcome experience with each client, including:
  • Greeting
  • Tour of the facility
  • Introduction to the trainer
  • Mindbody enrollment
  • Having waivers signed and returned
  • Facilitate day-to-day processes related to trial clients
  • Selling memberships
  • Scheduling focus meetings for clients
  • Completing Mindbody tasks
  • Following up with prospects & trial members (text, e-mail, phone calls)
  • Updating the closing journal & trial tracker
  • Completing retail transactions
  • Organizing the client drop zone and washing / folding towels.
  • Responsible for working as a team to close 60% of all trials.
  • Provide general retail maintenance to keep the retail center stocked, clean, and approachable.
  • Assist in promoting gym events and specials
  • Work with training staff to maximize the client experience
  • Light cleaning and straightening as instructed in the Open/Close Checklist to ensure facility is properly maintained.
  • Promptly report facility needs to the operations manager

Qualifications

  • Must be a high producer in autonomous working situations and a self-motivator.
  • Excellent communication and customer service skills.
  • Able to easily learn and navigate software systems and maintain records.
  • Have a high level of understanding and presence in social media.
  • Ability to multi-task and stay organized.
  • Positive, motivating, and effective interpersonal communication skills.
  • High level of attention to detail and follow through.
  • Passing a background check.
  • Experience with sales is a plus.
  • Experience in dealing with customers is a plus.
  • Experience with marketing, videography, photography & social media is a plus.

Job Type: Part-time

Pay: $12.00 per hour

Ability to commute/relocate:

  • Township of Moon, PA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location




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