Front Desk Agent Job at Kirkwood Mountain Resort
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests, and help make their stay a memorable one. If you are new to hospitality, front desk associate is a great starting point with huge potential for upward mobility.
Job Specifications
Housing: Accepting Application
Expected Pay Range $20.00-$22.03
Shift & Schedule Availability: Full Time
Only evening shift available
Skill Level - Entry to Intermediate
Job Responsibilities
Work face to face with customers
Check guests in and out
Answer phones
Handle all customer needs
Maintain a professional appearance and demeanor at all times
Help resolve discrepancies with guest bills
Other duties as assigned
Job Requirements
Must be able to communicate fluently in English
Friendly, strong people skills
Somewhat strong computer skills
The expected pay range is $20.00-$22.03. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 491090
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