Fraud Analyst Job at City National Bank & Trust
This is a full-time position responsible for minimizing the bank’s exposure to loss from fraudulent activity. This individual performs a variety of duties and assumes responsibility for monitoring and reviewing fraud items on customer accounts or received by the bank.
Responsibilities:
Responds to and investigates all reports of external fraudulent activity to include: Visa, ATM, checks, loans and branch transactions.
Provides assistance, supports and responds to questions and information needed by bank personnel regarding fraudulent activity.
Assists with preparation of monthly reports.
Tracks fraud and reports losses and recoveries monthly.
Assists in daily monitoring of bank fraud detection systems and partner with other team members with respect to analyzing data and determining fraud trends and developing of fraud schemes.
Provide consistent quality service to both internal and external customers to meet or exceed bank standards.
Detect potential or actual fraudulent transactions through analysis of large volumes of transactional data.
Requirements:
High school degree or equivalent plus 1 year office/administrative experience; previous Fraud or banking experience is helpful
Working knowledge of MS Windows/MS Office (Word, Excel, Outlook) with an aptitude for learning other systems
Be self-motivated, ability to work independently or in a team, and handle change while being detail oriented
Intermediate reasoning and communication skills
Ability to abide by necessary state and federal regulations
Maintain a high level of confidentiality and exercise independent judgment and analysis
Be able to sit for extended periods of time with the ability to work in a cubicle environment
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