YOU DO NOT NEED TO BE ASSOCIATED WITH THE MILITARY TO APPLY. THIS POSITION MAY ENTITLE YOU TO AN INITIAL PAY INCREASE AND ANOTHER INCREASE AFTER 6 MONTHS! This position is working at the Malmstrom AFB Exchange at one of our Facilities as a Customer Experience Associate. The Army and Air Force Exchange Service (the Exchange) serves the Military Active Duty, Reserves, National Guard, Retirees, and their Families.

In order to apply to this position you must apply on the Exchange website:

www.applymyexchange.com

SUPERVISES A SHIFT OPERATION IN A FOOD ACTIVITY OPERATION. THIS POSITION REQUIRES ASSOCIATE TO BE FRIENDLY AND PASSIONATELY FOCUSED ON DELIVERING A PERSONALIZED CUSTOMER EXPERIENCE. 1.SUPERVISES THE PREPARATION AND SALE OF FOOD ITEMS DURING AN ASSIGNED SHIFT. RECEIVES, VERIFIES AND CHECKS QUALITY OF FOOD/SUPPLY ITEMS. ESTIMATES AND ORDERS FOOD/SUPPLIES AS REQUIRED.2. GREETS EACH CUSTOMER UPON CONTACT. ASSISTS CUSTOMER BY LISTENING TO NEEDS, OFFERING SUGGESTIONS AND THANKING CUSTOMER FOR THEIR BUSINESS. RESOLVES CUSTOMER COMPLAINTS AT THE LOWEST LEVEL AND INFORMS MANAGEMENT OF BARRIERS TO MEETING THE OPTIMAL CUSTOMER EXPERIENCE. 3.PREPARES, MAINTAINS, AND PROCESSES ACCOUNTING AND FACILITY OPERATIONAL REPORTS. 4.PARTICIPATES IN THE ESTABLISHMENT AND ACHIEVEMENT OF SERVICE AND SALE GOALS FOR THE FOOD OPERATION. ENSURES OPTIMUM STOCK AVAILABILITY BY SUPERVISING OR PARTICIPATING IN PERIODIC STOCK COUNTS AND INVENTORY(S) AND UPDATES MERCHANDISE CONTROL RECORDS. MAINTAINS/CONTROLS PERSONNEL COST AND PRODUCTIVITY STANDARDS. 5.PERFORMS THE DUTIES OF SUBORDINATE ASSOCIATES AS REQUIRED BY WORKLOAD. 6.OPENS AND/OR CLOSES THE FACILITY IN ACCORDANCE WITH PUBLISHED POLICIES/REGULATIONS. ENSURES THE SECURITY OF CASH, FIXED ASSETS AND INVENTORY AND COMPLIES WITH FIRE, SAFETY, SANITATION AND SECURITY REGULATIONS. INITIATES WORK ORDERS FOR REPAIR AND MAINTENANCE. 7.SUPERVISES ASSIGNED ASSOCIATES.

Job Type: Part-time

Pay: $20.28 - $23.67 per hour

Physical setting:

• Quick service & fast food restaurant

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising experience: 1 year (Preferred)

Work Location: One location

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