Floor Manager Job at New Orleans Paddlewheels
New Orleans Paddlewheels New Orleans, LA 70125
$15 - $25 an hour
Position Summary:
The Floor Manager works closely with other F&B management to ensure staff are properly trained and equipped; food, beverage, and supplies are fully stocked; private parties and events are planned and executed professionally; and food and beverage operations run smoothly in general. The Floor Manager may manage cruises independently or with other F&B management and may be called upon to perform other duties as required.
Minimum Requirements:
The essential functions include, but are not limited to the following:
Administrative Functions
**It is not our practice to ask for personal information prior to our on-boarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **
The Floor Manager works closely with other F&B management to ensure staff are properly trained and equipped; food, beverage, and supplies are fully stocked; private parties and events are planned and executed professionally; and food and beverage operations run smoothly in general. The Floor Manager may manage cruises independently or with other F&B management and may be called upon to perform other duties as required.
Minimum Requirements:
- High school diploma or equivalent
- Must be at least 21 years old
- Responsible Vendor Certification preferred
- 3 years fine-dining restaurant experience
- Some management experience preferred
- Banquet experience preferred
- Ability to train employees in all aspects of service
- Must be able to meet Coast Guard requirements in this work environment
The essential functions include, but are not limited to the following:
Administrative Functions
- Works with caterers and sales staff to create private party menus
- Conducts regular employee training sessions
- Verifies all service staff are present and properly attired and equipped
- Coordinates food preparation with kitchen staff
- Orders backup food from storage warehouse as needed
- Inventories catered foods when necessary
- Oversees banquet and buffet set-up
- Greets all guests and verifies proper ticketing
- Seats dinner guests and assigns server
- Oversees dinner service to ensure smooth flow of service
- Directs staff to ensure tables are maintained and reset efficiently
- Checks food levels throughout service
- Directs kitchen staff to prepare additional foods as needed
- Assigns staff closing duties
- Oversees cleaning of dining room, buffets and service equipment, kitchens, cooler,dishwashing areas, restrooms, bars, etc
- Oversees resetting of dining rooms including tablecloths, table settings, chairs, buffets
- Prepares cashout reports and cashes out staff
- Deposits closing cashout reports securely
- Coordinates closing of vessel with marine crew
- Prepare notes for day crew
- Continuous standing and walking for more than 8 hours
- Ability to lift/carry/push/pull 50 pounds
- Ability to bend/stoop/reach/climb stairs
**It is not our practice to ask for personal information prior to our on-boarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **
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