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File Manager Job at SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus

SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus North Miami, FL 33168

Job Information

  • Date Posted
    2023-01-27
  • Location
    North Miami, FL 33168
  • Job Title
    File Manager
  • Gender
    Both
Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs for growing restoration and construction business. Perform general office duties including scheduling production crews and estimate appointments. Monitor job file documentation on a daily basis to ensure reporting and accuracy.

Primary Roles and Responsibilities
1. Job File Coordination
a. Monitor job file status
b. Monitor job file audit status
c. Maintain job file WIPs
d. Monitor and ensure client requirements are followed
2. Job File Documentation
a. Review and validate initial field documentation
b. Create preliminary estimate
c. Perform daily job file coordination
d. Perform job file backup
3. Job File Communication and Reporting
a. Maintain internal communications
b. Maintain external communications
c. Prepare job file reports
4. Job File Communication and Reporting
a. Complete and review job file documentation for final upload and the audit process
b. Complete job file audit process
c. Perform job close-out

Necessary Experience and Skill Set
  • Basic knowledge of Xactimate a plus

  • Superb customer service, administrative and verbal and written communication skills

  • Experience in the commercial cleaning and restoration or insurance industry is desired

  • Experience in property management or construction trade coordination a plus




Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.




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