Field Service Technician: Job Description

We are looking for a world class CNC Service Technician to join our team. The Service Technician is responsible for maintaining the highest levels of customer satisfaction through installing and effectively troubleshooting mechanical and electrical failures on CNC and Water Jet equipment. Must be able to read schematics and parts drawings, perform routine preventive maintenance on machines and be proficient with the use of other service devices (ex. multimeters). Must complete tasks in a timely manner and completely fill out reports. This person works directly with the Service Manager to execute work orders. Travel with this position is a minimum of 90%.

Responsibilities

• Responsible for the installation and setup of CNC machines
• Work directly with our customers to repair, program, and troubleshoot their control systems, specifically Delta Tau, Fanuc and Siemens
• Calibrate, program, and troubleshoot machine controls
• Work closely with manufacturing and engineering to get machines up and running to capacity
• Communicate with managers to inform of situations that may impact production
• Compile records of equipment and machinery information used on customer site
• Assist in maintaining and monitoring inventory of spare parts for all machines to minimize downtime
• Perform preventive and predictive maintenance as needed
• Work on all pneumatic, electrical, and hydraulic components on CNC machinery
• Experience with Microsoft Office Suite and other business programs

Requirements

• Successful completion of a certification program at a Junior College or equivalent formal training in a related field.
• Excellent troubleshooting and problem-solving skills
• Ability to travel 90% of the time including out of the United States
• Must be available and willing to work overtime, weekends, and holidays to meet customer

project commitments

• Strong electrical and hydraulic experience - Pneumatic experience is a plus
• Programming Logic Controllers (PLC), preferably Delta Tau, Fanuc, and Siemens is preferred.
• Experience with Renishaw laser scanner and ballbar system is preferred.
• Must be able to meet the physical requirements of the job
• Must be able to lift 20 pounds or more.

General Skills/Qualifications

• Comply with the company safety procedures. Live the company culture of integrity andprofessional competence
• Quality – Ensure standards are maintained in a highly regulated, process driven environment
• MS Office 2010 (Excel, Word, Outlook) and general computer literacy
• Excellent written and oral communication skills
• Must be a self-starter, team player, work well with others and have a positive attitude
• Must be a creative thinker, results oriented, focused, and attentive to detail and accuracy
• Must have ability to prioritize, multi-task and meet deadlines
• Sharp, quick, dedicated and innovative problem solver
• Core values and continuous self-improvement
• Must be organized, detail oriented, and able to think designs through completely

Job Type: Full-time

Pay: $28.00 - $38.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Application Question(s):

• What about this job post enticed you to apply?
• What do you consider to be your greatest strengths and weaknesses?
• Why are you looking to leave your current position? (If not currently employed, please answer with "N/A")

Willingness to travel:

• 75% (Preferred)

Work Location: On the road

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