Family Support Specialist I Job at Commonwealth of Kentucky
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12/18/2022 (7:00 PM EST)
22-10462
Family Support Specialist I
Pay Grade
12
Salary
$31,461.36
Employment Type
EXECUTIVE BRANCH | FULL TIME ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK
Hiring Agency
Cabinet for Health & Family Services | Dept for Community Based Services
Location
144 Frontier Blvd
Stanford KY 40484 USA
The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangement at any time.
Stanford KY 40484 USA
The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangement at any time.
Description
The Kentucky Department for Community Based Services (DCBS) is a multi-faceted agency that provides services and programs to enhance the self-sufficiency of families; improve safety and permanency for children and vulnerable adults; and, engage families an community partners in a collaborative decision-making process. We offer an opportunity work with individuals and families applying for public assistance benefits in the Commonwealth.
DCBS is searching for a Family Support Specialist I who is highly skilled and motivated to help others. This includes providing professional services directly to the public in reviewing, monitoring, and determining eligibility for assistance programs. The Family Support Specialist I will utilize the formal training provided to make eligibility determination for various public assistance programs. The employee is expected to perform at the highest quality to ensure services to the vulnerable citizens. This is a demanding and rewarding position that requires maturity and retirement benefits.
For more information on the Department for Community Based Services, please visit our website at: https://chfs.ky.gov/agencies/dcbs/pages/default.aspx
Staff in this position will be required to work a schedule which could include weekday, evenings, and/or Saturday hours.
Responsibilities for the position:
DCBS is searching for a Family Support Specialist I who is highly skilled and motivated to help others. This includes providing professional services directly to the public in reviewing, monitoring, and determining eligibility for assistance programs. The Family Support Specialist I will utilize the formal training provided to make eligibility determination for various public assistance programs. The employee is expected to perform at the highest quality to ensure services to the vulnerable citizens. This is a demanding and rewarding position that requires maturity and retirement benefits.
For more information on the Department for Community Based Services, please visit our website at: https://chfs.ky.gov/agencies/dcbs/pages/default.aspx
Staff in this position will be required to work a schedule which could include weekday, evenings, and/or Saturday hours.
Responsibilities for the position:
- Gathers, completes, and reviews required documentation needed.
- Participates in formal and on the job training and observing other staff.
- Track processing deadlines for timely case activity and case hearings.
- Learns to identify resource and appropriate referrals.
- Learns to operate computer terminals and personal computers. Prepares and maintains case records.
- Enter case information into computer.
- Experience working with the public
- Strong verbal and written communications skills
- Good time management and organizational skills
- The ability to work well under pressure
- A willingness to work as part of a team
Minimum Requirements
EDUCATION: Must complete two years (54 semester hours) from a college or university.
EXPERIENCE, TRAINING, OR SKILLS: NONE
Substitute EDUCATION for EXPERIENCE: NONE
Substitute EXPERIENCE for EDUCATION: Administrative work, clerical office work, work dealing directly with the public, or experience in reviewing, monitoring, determining eligibility for, and/or administering the Supplemental Nutrition Assistance Program, the Kentucky Transitional Assistance Program, Medical Assistance, Child Care Assistance Program, Child Support, or other public assistance programs will substitute for the required education on a year-for-year basis.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Performs job duties in an office setting and/or visits clients in homes.
Probationary Period
This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.
If you have questions about this advertisement, please contact Sarah Hale at Sarah.Hale@Ky.gov or 606-365-3554.
An Equal Opportunity Employer M/F/D
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