Family Services Specialist I/II

This position is located in Muskogee, Oklahoma.

Travel is Occasional - Must possess a valid driver's license and maintain required car insurance.

Annual Salary:

• Level I H14A: $35,059.00/Annually + Full State Benefits
• Level II H14B: $37,687.39/Annually + Full State Benefits

DHS offers free child care for all employees. This benefit will be in effect until June 30, 2023. For more information contact daycare@okdhs.org or visit the program website at https://www.kith.care/.

Minimum Qualifications:

Family Services Specialist I

• Two years of clerical office work in a social work environment.
• OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.

Family Services Specialist II

• OR a bachelor’s degree.
• OR an equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree.

Job Responsibilities

• Greet clients in a professional and kind manner via phone or in an OKDHS retail space.
• Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
• This position may be full-time in an office setting, full-time work from home, or a hybrid of the two.
• Interview clients in an office setting or via phone.
• Manage a caseload.
• Compile data and complete documentation for eligibility.
• Make appropriate program referrals to community resources.
• Participate in individual and staff conferences.
• Must attend all mandatory training associated with the position.
• Establish, engage, and grow positive and effective community partnerships with interested members of the public, service providers, and vendors in a supportive and teamwork-oriented professional manner; work effectively with partners to serve shared customers while maintaining confidentiality.
• Ability to work on a diverse team and directly with people from diverse backgrounds specifically racial, ethnic, socioeconomic, and disabilities.

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If you have questions, please contact DHS.Careers@okdhs.org

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement 22-KM357

83005253/JR5254

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