Honor Community Health is a 501c Federally Qualified Health Center. Our mission is to provide for the health and wellness needs of the underserved of Oakland County through the provision of comprehensive, integrated primary, behavioral health, and dental care. We see all populations regardless of their ability to pay. Honor Community Health is a rapidly growing organization co-located within 20 locations. Our team is passionate about serving the people of Oakland County. *NOTE: All employees are required to receive the COVID-19 Vaccine.

Position Description

Under limited supervision, provides a high level of diversified administrative support in assisting the Program Director in the management and direction of the residency training program. Coordinates the education activities of the program for incoming and current residents. Assures program compliance with regulatory agency standards and maintains essential documents required for program viability. Functions as liaison between residents, departments, attending physicians, administration, and outside institutions. Assists in ACGME Family Medicine Program site visit preparation.

This position reports to the Residency Program Director. Our standard hours are Monday- Friday, 8:30am- 5:00pm.

Responsibilities

• Assists leadership with day-to-day personnel and administrative support services of the department.
• Maintains and oversees time and attendance records for residents and other healthcare personnel as needed.
• Prepares, copies, and distributes house staff rotation schedules, call schedules, and lecture schedules. May prepare agendas and minutes for department meetings, schedule meeting rooms, set up TV/video conferences/webinars, organize materials for resident/student orientation, update resident information files, and enter data into database.
• May prepare and approve book/travel requests and special request orders.
• Assists the Program Director in recruiting potential residents via the following methods: campaign planning, application process and review, scheduling and coordinating interviews, establishing and maintaining data files for use in preparation of rank list for match, corresponding with candidates. Assists with preparation of applications and inspection materials.
• Prepares agenda, take and distributes minutes for various Committee Meetings.
• Coordinates rotation, vacation, and call schedules.
• Supervision collection of data fulfilling ABFM and ACGME and other licensing and credentialing boards; prepares reports and compiles statistics.
• Verifies training and processes letters of recommendation for current residents as well as past residents; prepares correspondence relative to program.
• May plan and organize resident graduation which involves securing facility, identifying menus, general invitations and developing graduation program.
• Coordinates monthly didactic schedule, which includes identifying speakers, assisting with presentations, and frequently communicating with attending physicians. Collects lecture evaluations and prepares summary reports, maintains lecture attendance records and documentation, corresponds with program faculty.
• Helps coordinate Clinical Competency Committee (CCC), Program Evaluation Committee (PEC), and annual program evaluation meetings.
• May review budget analysis for accuracy.
• Coordinates the annual review, preparation and signing of contracts for new and existing residents and program directors via submission of contracts for CME credit approval for physician.
• Tracks and maintains documentation of compliance requestions for residents such as BLS, HIPAA, ACLS, OSHA, immunization records and personal health and malpractice insurance to assure confidentiality and compliance.
• Develops and maintains resident tracking software and maintains current data such as evaluations, new innovations, examinations, schedules, procedure logs, and conference attendance, and so forth.
• Registers for ERA & NRMP and updates ADS, FREIDA, RTM, and other databases.
• Assists the Program Director in implementation of goals and requirements for resident training programs in compliance with the ACGME and ABFM Training Requirements and arranges site visits by various institutions. Maintains a working knowledge of student and resident requirements and department/site resources.
• May develop medical student rotation schedules, coordinates visiting medical student rotations and collects student evaluations.
• Orders supplies and lab coats as needed and prepare disbursement orders for material purchasing.
• As needed, assume overall responsibility for the efficient operation of the department in supervisor’s absence.
• Performs other duties as assigned.

What are we looking for?

• Bachelor’s Degree preferred; additional experience may substitute.
• Three to four years of progressively more responsibly related administrative experience, preferably in graduate medication education (GME).
• Analytical ability to gather and interpret data, to identify discrepancies, problems or issues, to obtain advice when precedents are unclear or unavailable and to determine methods for insurance compliance with functional/organizational/service policies and procedures.
• Communication and/or interpersonal skills for routine contacts with internal and some external customers/stakeholders to discuss primarily factual information.
• The ability to read and comprehend procedures and technical literature in specific functional area is necessary.
• Project management skills including the ability to define program, project, or process objectives, identify stakeholders and their interests, plan sets, coordinate and allocate human, technological, and fiscal resources to accomplish goals and objectives in a resourceful yet timely manner.
• Leadership skills including demonstrated willingness to pursue leadership roles with increasing levels of accountability, comfort with decision-making responsibilities, coaching, teaching and counseling skills, and the ability to inspire and build confidence in others to forge alliances and garner support.
• Knowledge of ABFM and ACGME accreditation standards, medical terminology, PC, word processing, and spreadsheet skills.
• Experience working with an FQHC preferred
• A flexible and positive attitude
• Ability to work in a fast-paced environment
• Creating an excellent patient experience
• Patient focused mindset

What do we Offer?

• 401K
• Medical, Dental and Vision
• National Health Service Corp
• Public Loan Forgiveness
• Learning and growth opportunities
• Supportive environment

COVID-19 Precautions:

• Remote Prescreening Interview Process
• Person protective equipment provided or required
• Temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place

How to apply

Applicants must complete the full application through our career page at www.honorcommunityhealth.org/careers

Please note the selected candidate will be required to submit to a criminal record check and reference check.

Our Commitment to Diversity, Equity and Inclusion

The diversity of our people and patients is one of our greatest strengths, and inclusive workplace enables us to embrace that diversity to deliver the best services to our employee and patients. Honor Community Health is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

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