WHY YOU'LL LOVE THIS JOB //

We believe experience matters.

GMR is an innovative global sponsorship and experiential leader, connecting brands and their consumers through shared passions. We change how people think, feel, and behave through the power of experience.

Our people are the building blocks of our business and our culture which manifest in our values. We pride ourselves on having integrity and passion, while being innovative, as well as successfully collaborating with clients and taking ownership.

Reporting to the Events + Venues Supervisor, the Events + Venues Program Manager will serve as an expert liaison between Client Consulting + Services teams, internal GMR teams, and Events + Venues department to coordinate event logistics.

WHAT YOU'LL DO //

• Develop contract/addendum templates, promotional sell sheets, program progress spreadsheets, and other program specific documents.
• Update the team shared files and EMS database in real time during the life of the program.
• Contract and process payments for footprint space at events, venues, high traffic locations and more.
• Offer and book value-added inclusions and other services.
• Gather, compile, and analyze event and venue research utilizing internal and external resources.
• Manage agency relationships with outside venues, events, city offices, universities, promoters and more.
• Consult with Client Consulting + Services Teams, internal GMR teams, and clients during program development and provide ongoing program management.
• Develop, prioritize, and recommend event and venue options to present to Client Consulting + Services teams and clients.
• Present all event details including contracts, detail sheets, site maps, permits, certificates of insurances, proof of payment, etc. to Client Consulting + Services Teams in an organized and timely fashion.
• Assure that timely ongoing, complete, and accurate records of communications and research are captured in the GMR Event Management System.
• Analyze recap information from completed GMR activations and programs to maximize future success and recommendations.
• Effectively manage service and site fee budgets for each assigned program to ensure proper team time utilization and profitability.
• Assist in development and presentation of Events + Venues related material to Client Consulting + Services Teams, clients, and internal GMR teams, as needed.
• Actively review event confirmations, agreements, permit applications, etc. prior to approvals, working in accordance with the GMR Legal Department and management.
• Make payments including Purchase Orders through GMR’s payment system OnBase.
• Assist as needed with E+V tasks including hospitality requests.
• Demonstrate leadership skills that promote a supportive “team” environment. and show passion for GMR clients and their business.
• Lead and/or participate in meetings with confidence, positivity, professionalism, and appropriate etiquette.
• Identify program or business-related issues that need to be escalated to Supervisor and/or Vice President.
• Resolve issues confidently and quickly with moderate assistance from Supervisor and/or Vice President.
• Assist other CC+S teams as needed.

WHAT WE'RE LOOKING FOR //

• Bachelor’s degree required, Business Administration, Marketing preferred and/or equivalent experience
• Minimum of 3-5 years in a related position (Advertising/Marketing agency, Events/Venues management, Special Event coordination)
• Positive, outgoing, approachable, excellent phone, virtual and in person meeting skills and business etiquette.
• Responsible to manage and meet deadlines and budgets.
• Confidence, strong work ethic, and ability to multitask.
• Strong verbal and written communication skills.
• Strong problem-solving skills and flexibility.
• Ability to think outside the box and provide flexible solutions for Client Consulting and Service Teams, internal GMR teams, and clients.
• Strong attention to detail.
• Ability to manage multiple programs and requests simultaneously often with urgent deadlines.
• Strong leadership skills.
• Proficiency in Microsoft Office Suite.
• Strong internet research skills.
• Solution-oriented approach to client service and management.
• Ability to work on projects individually as well as part of a team.
• Strong customer service skills.
• Working knowledge of maps and geography.
• Strong negotiating and contract management skills.
• Extensive and current knowledge of events and venues throughout the United States.