ESI - Administrative Assistant

Employee Services, a subsidiary of Medical Mutual of Ohio, is the nation’s most comprehensive employee assistance program (EAP), delivering more than twice the benefits and services to our Clients than competitors. In addition to extensive benefits for employee members, we also offer a broad suite of services to human resource managers and supervisors. Employee Services has more than 35 years of employee assistance expertise to virtually every industry sector, including government and public safety, health care, education, and non-profit organizations.

Employee Services is searching for an Administrative Assistant for our Wellsville office to perform general clerical and related support tasks to facilitate the flow of work and contribute to the overall efficiency of the organization.

Responsibilities

• Prepares and processes renewal packets and scans and uploads contracts when they are returned.
• Processes contact information change forms in various databases.
• Answers the main phone lines and directs the call to the correct department.
• Administers the Client Services email queue (responses to daily questions, manages undeliverable emails-auto responses), and updates client database accordingly.
• Supports Sales & Service Account Managers
• Processes incoming mail and checks.
• Is the liaison with MMO's print center for marketing materials

Qualifications

• Associates Degree in Business Administration, Accounting or Finance or a related field, or equivalent combination of education/training (minimum high school diploma or GED) and experience.
• 1-2 years administrative assistant experience.

About Employee Services Employee Assistance Group:

Employee Services is a subsidiary of Medical Mutual of Ohio and its family of companies:

Employee Services currently serves 2000 employer groups and over 1,300,000 members. In addition to our absolute commitment to providing the broadest menu of employee assistance benefits, we are dedicated to providing the very highest level of service to employee and family members who we serve. Our high member satisfaction and renewal rates stand in strong testimony to our commitment. Every year for the last dozen years, our EAP has earned a 98+% Member satisfaction and 96% Client renewal rate.

At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.