Entry Level Customer Support Representative Job at ClientSolv Technologies
ClientSolv Technologies Denver, CO
ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration.
We are seeking a bilingual (Spanish) customer support specialist for a long-term contract with an option-to-hire opportunity in Denver, CO. This role will work remotely for residents of Colorado. This position will start off at $18 per hour with eligibility for a raise in the near future. These roles will be supporting Colorado residents with website support requests such as:
Password reset requests- Assist with website navigation
- Basic diagnosis and troubleshooting
- Resolve user account problems
- Assistance in handling simple problems or generic 'how to' questions.
Education: H.S. Diploma and/or Computer coursework (applicable certifications) is preferred and the desire to enter into the Information Technology field.
Must be able to read and write in Spanish
Experience:
- Good with technology
- Computer Savvy
- Customer Service skills
Additional Information
This long-term contract can work remotely for residents of Colorado. The hours are between 7:00 am- 5:30 pm, so flexibility to work within those hours is required. This shift will work between 8:00 am - 5:00 pm.
This entry-level role will pay $18 per hour and requires fluency in Spanish.
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