CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

American Girl is searching for an experienced Employment Manager reporting to the Sr Manager Human Resources. This position is located in our Washington DC Retail location. This location for American Girl offers a quintessential American Girl Experience including a Bistro and Doll Hair Salon Immersion Experiences. This individual will also have employment management responsibilities for American Girl Retail locations in Charlotte, NC and Nashville, TN.

The Opportunity:

American Girl is searching for an experienced Employment Manager reporting to the Sr Manager Human Resources. This position is located in our Washington DC Retail location. This location for American Girl offers a quintessential American Girl Experience including a Bistro and Doll Hair Salon Immersion Experiences. This individual will also have employment management responsibilities for American Girl Retail locations in Charlotte, NC and Nashville, TN.

What Your Impact Will Be:

• This individual manages employee relations, at times in partnership with Mattel’s Employee Relations center of excellence, including all information gathering and problem resolution, involving all levels of management as necessary.
• Provides coaching, counseling, and guidance to all levels of personnel in order to build skill levels and enhance personal development.
• Ensures that policies and procedures are consistently administered and adhered to with an end result of achieving excellent customer service.
• Manages the employment process for all variable and hourly positions with the creation of effective recruiting/advertising campaigns.
• Recommends training and assists with strategic planning that directly affect the AG Place hourly population.
• Instrumental in leading teams responsible for employee activities.
• Responsible, in part, for recruiting and employee activities budget.

What We’re Looking For:

• 5+ years of retail Employment Management experience
• Extensive knowledge of local and Federal Employment law
• Must be open to flexible schedule including weekends
• Knowledge of Human Resources principles and practices
• Previous experience hiring seasonal/temporary workforce
• Working knowledge of ATS & HRIS systems; Experience with Workday preferred.
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
• Knowledge of effective recruiting and screening practices
• Strong supervisory and leadership skills
• Strong interpersonal, counseling and problem resolution skills; ability to work in complex situations and remain calm under stress
• Ability to maintain a high level of confidentiality
• Ability to work independently
• Ability to act as a facilitator in a group setting
• Organizational skills, ability to coordinate multiple tasks, delegate appropriately and meet deadlines/goals
• Computer proficiency in Microsoft Office Suite
• PHR or SPHR certification preferred
• The annual base salary range for this position is between $90k and 120k. **This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience.

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What It’s Like to Work Here:

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.